Kina Roberson
Park Forest,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking the opportunity to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Call Center Pharmacy Technician
Oak Street Health
Downers Grove, IL
04.2023 - Current
- Resolving provider to pharmacy discrepancies on patients behalf
- Answering incoming patient calls
- Sending prescription refills to patient pharmacies.
- Providing information to patients
- Collaborate with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Certified Pharmacy Technician Inventory Specialist
University of Chicago Medical Center
Chicago, IL
04.2014 - 12.2023
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Prepared and processed medical insurance claim forms and records.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Maintained records of controlled substances dispensed according to state regulations.
- Supervised inventory levels to maintain adequate supply of medications and medical supplies.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Mixed pharmaceutical preparations according to written prescriptions.
- Prepared patient-specific prescriptions for compounding according to physician orders.
Education
Medical Coding And Billing
Prairie State College
Chicago Heights, IL12-2023
Certified Pharmacy Technician
South Suburban College
South Holland, ILSkills
- Billing Support
- Workflow Optimization
- Insurance Billing
- Resolving Customer Issues
- Problem-Solving Skills
- Pharmaceutical Calculations
- Team Collaboration
Certification
- PTCB Pharmacy Certification
- AAPC CPC Certification
Timeline
Clinical Call Center Pharmacy Technician
Oak Street Health
04.2023 - Current
Certified Pharmacy Technician Inventory Specialist
University of Chicago Medical Center
04.2014 - 12.2023
Medical Coding And Billing
Prairie State College
Certified Pharmacy Technician
South Suburban College
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