Kinary Hernandez Hernandez
Summary
Dynamic professional with proven expertise in customer service and relationship building, honed across roles at Ramsvels' Cleaning Services and as a volunteer for Cindy Chavez. Excelled in high-pressure environments, significantly enhancing guest experiences through exceptional service and a strong work ethic. Fluent in Spanish and English, adept at fostering teamwork, and skilled in time management.
Overview
3
3
years of professional experience
Work History
Food Runner
Ramsvels Cleaning Services
05.2023 - 11.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Bartender
Ramsvels Cleaning Services
05.2023 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Volunteer
Campaigning For Cindy Chavez
02.2022 - 04.2022
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
No Degree - Political Science
Foothill College
Los Altos, CASkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Anticipating customer needs
- Relationship building
- Fluent Spanish speaker
- Performance improvement
Languages
Spanish
Native or Bilingual
American Sign Language
Elementary
Timeline
Food Runner
Ramsvels Cleaning Services
05.2023 - 11.2024
Bartender
Ramsvels Cleaning Services
05.2023 - 11.2024
Volunteer
Campaigning For Cindy Chavez
02.2022 - 04.2022
No Degree - Political Science
Foothill College
Similar Profiles
Kyra ShepardKyra Shepard
Cleaning Manager at Rebecca's Cleaning Services / Sunshine Home Cleaning SolutionsCleaning Manager at Rebecca's Cleaning Services / Sunshine Home Cleaning Solutions
Veronica VasquezVeronica Vasquez
I have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning ServicesI have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning Services
Danielle McnallyDanielle Mcnally
Host on the Coast at Cleaning Exec Cleaning ServicesHost on the Coast at Cleaning Exec Cleaning Services
Benjamin BlumenthalBenjamin Blumenthal
Food runner/ Preparation of Food/Food Line/Busser/Cashier at Lola 55 Tacos and CocktailsFood runner/ Preparation of Food/Food Line/Busser/Cashier at Lola 55 Tacos and Cocktails
Narayan TavarezNarayan Tavarez
Food Runner/Expo Runner at SugarShack DowntownFood Runner/Expo Runner at SugarShack Downtown