Kincaid Hurst
Abilene,TX
Summary
Dynamic leader with a proven track record at Anytime Fitness, adept in operations management and team building. Excelled in fostering high employee satisfaction and cultivating lasting client relationships. Skilled in inventory control and staff training, I drive results through strategic planning and effective problem resolution.
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Anytime Fitness
04.2024 - Current
- Maintained equipment and its operation as well as responsible for overall cleanliness.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Upheld company policies and implemented standards fairly.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Retail Sales Associate
Ace Hardware
05.2023 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Team Lead
Fastenal Company
07.2022 - 02.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Staff training
- Inventory control
- Staff supervision
Certification
Forklift certified through Ace Hardware
Timeline
General Manager
Anytime Fitness
04.2024 - Current
Retail Sales Associate
Ace Hardware
05.2023 - 03.2024
Team Lead
Fastenal Company
07.2022 - 02.2023
Similar Profiles
MaClain MarshallMaClain Marshall
Area Fitness Manager at MDS Fitness (Anytime Fitness)Area Fitness Manager at MDS Fitness (Anytime Fitness)
Dianna ArmentaDianna Armenta
Club Manager at Anytime Fitness (Bandon Fitness Inc)Club Manager at Anytime Fitness (Bandon Fitness Inc)
Joshua YonJoshua Yon
Personal Training Manager at Anytime Fitness (Brandon Fitness)Personal Training Manager at Anytime Fitness (Brandon Fitness)
Steve KurschnerSteve Kurschner
Regional Director of Operations at MDS Fitness (Anytime Fitness)Regional Director of Operations at MDS Fitness (Anytime Fitness)
Mihee KotatsuMihee Kotatsu
General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.General Ledger and Accounts Payable Specialist at Godiva Japan, Inc.