Kindal Bagley
Winnsboro,SC
Summary
Proven track record in enhancing patient satisfaction and streamlining appointment processes at Call 4 Health, demonstrating exceptional organizational skills and patient-focused care. Excelled in high-volume call environments, achieving significant improvements in efficiency. Skilled in patient scheduling and confidentiality, with a strong foundation in teamwork and problem-solving.
Overview
2
2
years of professional experience
Work History
Patient Care Representative
Call 4 Health
04.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
Crew Member
Rush's Restaurant
03.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Crew Member
McDonald's Restaurant
03.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Knox High School
Lexington, SC05.2024
Skills
- Organizational Skills
- Patient confidentiality
- Multitasking ability
- Patient-focused care
- Verbal and written communication
- Patient Scheduling
- Patient Registration
- Scheduling appointments
- Insurance Verification
- Problem Resolution
- Call center experience
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Taking Orders
- Self-discipline
Timeline
Patient Care Representative
Call 4 Health
04.2023 - Current
Crew Member
Rush's Restaurant
03.2023 - Current
Crew Member
McDonald's Restaurant
03.2022 - 03.2023
High School Diploma -
Knox High School
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