Kindra Prater
Troy,NY
Summary
Dynamic Office Manager with a proven track record at A-Z Medical Transportation, excelling in regulatory compliance and project coordination. Expert in enhancing communication flow and maintaining meticulous records. Recognized for exceptional attention to detail and effective team collaboration, driving successful outcomes in high-pressure environments.
Overview
23
23
years of professional experience
Work History
Office Manager
A-Z Medical Transportation
Schenectady, NY
03.2019 - 05.2024
- Directed overall office operations and clerical oversight for Capital District Area Office nursing home surveillance activities
- Scheduled and coordinated surveillance activities under the guidance of the Long-Term Care Program Manager
- Prepared monthly and annual reports including the Capital District Area Office Long Term Care (LTC) Report
- Created survey kits, developed survey shells in ASPEN Central Office (ACO), and generated CASPER reports
- Monitored technical aspects of ASPEN software related to survey activities
- Oriented new surveyors with office procedures and prepared professional materials such as business cards
- Maintained the survey status log, ensuring timely completion of surveys in compliance with the State Operations Manual
- Continued previous responsibilities including dispatching rides, managing trip schedules, and maintaining client data
Administrative Assistant
A-Z Medical Transportation
Schenectady, NY
04.2016 - 03.2019
- Managed multi-line phone system and handled client scheduling
- Delegated trip assignments and dispatched rides, including last-minute adjustments
- Maintained all client data and ensured accurate communication across teams
Receptionist / Project Coordinator
Charisma Dance Center
Troy, NY
06.2003 - 12.2014
- Managed front desk and reception duties including greeting visitors and handling inquiries
- Maintained a clean and organized front office environment
- Coordinated practice and recital schedules and communicated updates to students and parents
- Produced and distributed newsletters and website updates
Administrative Assistant
NYS Medicaid Pharmacy
Albany, NY
05.2001 - 03.2008
- Supported senior director by managing daily calendars and handling all communications
- Coordinated with insurance providers to resolve billing issues
- Managed incoming/outgoing correspondence, distributed mail, and reserved conference rooms
- Planned travel arrangements and prepared reports and official correspondence
Office Manager
OGS Design and Construction
Rome, NY
01.2003 - 08.2007
- Liaised between project managers and construction teams, improving communication flow
- Developed meeting agendas, organized project bids, and maintained inventory
- Created advanced Excel spreadsheets for reporting and tracking
- Handled routing of contracts and invoices for signature and approval
Education
Associate Degree - Journalism
Mohawk Valley Community College
Utica, NY01.2005
Skills
- Attention to detail
- Regulatory compliance
- Office Administration
- Project coordination
- Inventory management
- Team collaboration
- Time management
- Communication skills
Timeline
Office Manager
A-Z Medical Transportation
03.2019 - 05.2024
Administrative Assistant
A-Z Medical Transportation
04.2016 - 03.2019
Receptionist / Project Coordinator
Charisma Dance Center
06.2003 - 12.2014
Office Manager
OGS Design and Construction
01.2003 - 08.2007
Administrative Assistant
NYS Medicaid Pharmacy
05.2001 - 03.2008
Associate Degree - Journalism
Mohawk Valley Community College