Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Witt

Apache Junction,AZ

Summary

Proven Office Manager with a track record of streamlining operations and enhancing customer loyalty at Fast Cat Excavating LLC. Expert in office administration and customer service, demonstrated by successfully managing budgets and negotiating contracts for cost savings. Adept at fostering positive client relations and implementing efficient organizational strategies. Showcases exceptional attention to detail and a goal-oriented approach, ensuring operational excellence and profitability.

Extensive and excellent skills in merchandising in a retail sales environment. Creative eye for detail and unique style in creating visually appealing displays that peak customer’s interest.

Excellent customer service skills and a dedicated team player who works well with others.

Very detailed oriented with a passion for creating excellence and beauty in all that I accomplish.

Overview

27
27
years of professional experience

Work History

Office Manager

Fast Cat Excavating LLC
Apache Junction, AZ
03.2019 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Controlled finances to lower costs and keep business operating within budget.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Accounts payable, invoicing, payroll, handled all

insurance and all office duties.

Retail Merchandiser

Crossmark
Plano, TX
05.2009 - 12.2019
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.

Created merchandise displays and maintained store inventory, as well as worked closely with store managers for a multitude and variety of different retail stores.

Office Manager & Inventory Specialist

Laundry & Cleaners Supply, Inc.
Tucson, AZ
02.1999 - 07.2005
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Created merchandise displays.

Sales Associate

Target
Tucson, AZ
08.1997 - 03.1999
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Specifically worked in the jewelry and accessories department. Created merchandise displays and maintained them.

Education

Associate Of Applied Arts - Advertising Art And Merchandising & Graphic Design

The Art Center Design College
Tucson, AZ
05.2005

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration

Retail Merchandising Experience

Accounting & Payroll

Merchandising Skills

Attention to Detail

Great Communication Skills

Attention to Detail

Goal Oriented

Team player who works well with others in all types of environments and is very personable

Timeline

Office Manager

Fast Cat Excavating LLC
03.2019 - Current

Retail Merchandiser

Crossmark
05.2009 - 12.2019

Office Manager & Inventory Specialist

Laundry & Cleaners Supply, Inc.
02.1999 - 07.2005

Sales Associate

Target
08.1997 - 03.1999

Associate Of Applied Arts - Advertising Art And Merchandising & Graphic Design

The Art Center Design College
Heather Witt