Kiinicki Talley
Los Angeles,CA
Summary
Dynamic Program Coordinator with a proven track record at Westwind Recovery, excelling in recovery counseling and project management. Leveraged advanced troubleshooting and de-escalation techniques to enhance community support and achieve significant improvements in program delivery. Skilled in Microsoft Suite, demonstrating a strong blend of technical proficiency and empathetic client engagement. Forward-thinking media leader with extensive background in industry and great sense of programming and production requirements. Talented in staff leadership, schedule coordination and transmission management. Facilitates collaboration between talent and leaders to achieve programming goals with cohesive vision. Methodical Program Coordinator offers internal document creation, program management, and project implementation expertise paired with outstanding time management and multitasking abilities. Resourceful and versatile professional with many years of experience developing and coordinating programs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Coordinator
Westwind Recovery
Los Angeles, CA
02.2024 - Current
- As a Program Coordinator at Westwind Recovery, I assisted in medication management and conducted UA and breathalyzer tests, leveraging my eight years of sobriety to support individuals in their recovery journey
- With a focus on de-escalation techniques and fostering a supportive environment, I contributed to creating a vibrant and engaging community where clients could thrive
- At Westwind Recovery, I embraced the belief that recovery should be a joyful and collaborative journey, rooted in human connection and mutual support
- Acquired music, video and other materials for use in planned programs.
- Conducted regular program evaluations, identifying areas for improvement and implementing changes.
- Prepared periodic reports, financial statements and records on program activities for management.
TIER 1 TECHNICAL SUPPORT ENGINEER
SolarEdge
02.2018 - 05.2023
- In my role as a Tier 1 Technical Support Engineer at Solar Edge, I led daily reporting efforts to enhance customer support metrics while conducting training sessions for new hires and contributing to executive reviews
- I excelled in advanced troubleshooting techniques, ensuring prompt issue resolution, and mentored junior staff to foster team growth and readiness for future opportunities
- My commitment to innovation and continuous improvement positioned the company for sustained success in a dynamic industry landscape
PROJECT MANAGER
Syntrol
01.2017 - 02.2018
- As a Project Manager at Syntrol, I oversaw customer solar projects, managing technician schedules and financing for Spruce Projects
- Additionally, I led the sales support team, ensuring services were provided for sales associates' success
- My role involved meticulous coordination and strategic planning to deliver exceptional results
Education
High School Diploma -
Woodcreek High School
Roseville06-2006
Skills
- Project management
- Advanced troubleshooting
- Recovery counseling
- Mental health support
- Medication management
- De-escalation techniques
- Intervention planning
- Community building
- Data entry
- Client evaluation
- Community resources
- PPE use
- Defining treatment objectives
- Microsoft Suite Proficient
Certification
Registered Alcohol and Drug Technician (RADT)
Timeline
Program Coordinator
Westwind Recovery
02.2024 - Current
TIER 1 TECHNICAL SUPPORT ENGINEER
SolarEdge
02.2018 - 05.2023
PROJECT MANAGER
Syntrol
01.2017 - 02.2018
High School Diploma -
Woodcreek High School
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