KINE STIMAC
Tempe,AZ
Summary
Operations and implementation-focused professional with experience supporting CRM systems, pipeline integrity, cross-functional coordination, and performance reporting in high-volume environments. Proven ability to standardize workflows, maintain structured documentation, and support enterprise-level execution across sales, underwriting, and client operations teams. Recognized for strong analytical thinking, systems discipline, and clear stakeholder communication. Seeking a remote Project Coordinator, Implementation, or Business Operations role.
Overview
3
3
years of professional experience
Work History
Sales & Operations Associate
MBPS LLC
Phoenix
10.2025 - Current
- Maintain CRM integrity and structured pipeline tracking to ensure accurate forecasting and reporting visibility.
- Analyze outreach and conversion metrics to support leadership decision-making and operational efficiency.
- Coordinate documentation, scheduling, and stakeholder communication across high-volume daily activity streams.
- Conduct structured market research and detailed lead qualification to support targeted engagement strategies.
- Compile engagement performance insights and maintain organized reporting systems to support revenue operations.
Client Services & Operations Support
Inuity Insurance
Phoenix
05.2025 - 10.2025
- Managed CRM onboarding data and ensured documentation accuracy and compliance across client accounts.
- Coordinated communication between sales, underwriting, and client success teams to streamline execution workflows.
- Supported internal reporting initiatives and contributed to operational process improvements.
- Maintained structured data tracking systems to enhance team visibility and reduce workflow inefficiencies.
Client Operations Specialist
Mamie Lash
Phoenix
01.2025 - 05.2026
- Managed CRM tracking and scheduling for a high-volume recurring client base.
- Maintained detailed communication logs and structured reporting systems.
- Analyzed client feedback trends to identify service improvements and enhance customer experience.
Operations Manager
Bisutoro
Phoenix
01.2023 - 02.2025
- Oversaw scheduling, vendor coordination, and supply logistics in a fast-paced operational environment.
- Managed inventory systems, vendor relationships, and cost controls to maintain operational efficiency.
- Improved internal communication workflows and strengthened execution consistency across teams.
Education
Associate of Science - Business
Montana State University
Bozeman, MT04.2021
Associate of Arts - Spanish
Montana State University
Bozeman, MT04.2021
Skills
- CRM administration and data management
- Pipeline analysis
- Project and workflow oversight
- Cross-departmental communication
- Documentation management
- Client onboarding
- Structured lead qualification
- Data analysis in Excel
Languages
English
Spanish
Timeline
Sales & Operations Associate
MBPS LLC
10.2025 - Current
Client Services & Operations Support
Inuity Insurance
05.2025 - 10.2025
Client Operations Specialist
Mamie Lash
01.2025 - 05.2026
Operations Manager
Bisutoro
01.2023 - 02.2025
Associate of Science - Business
Montana State University
Associate of Arts - Spanish
Montana State University