Omar Mousa
Natick,MA
Summary
Results-driven Retail Sales Professional with expertise in customer service and product knowledge. Achieved sales targets through effective communication and a deep understanding of customer needs. Developed engaging shopping experiences that foster customer loyalty and enhanced store layout for improved product visibility, leading to increased customer satisfaction.
Overview
3
3
Languages
1
1
year of professional experience
Work History
Sales & Operations Associate
Natick mall
Natick, MA
07.2025 - 10.2026
- Managed sales and guided customers in product selection to enhance satisfaction.
- Implemented upselling techniques to increase average transaction value with complementary product suggestions.
- Assisted customers with product selection and provided professional customer service
- Cultivated positive customer relationships through clear and professional communication to foster loyalty.
- Managed inventory and monitored product availability.
- Restocked and organized merchandise to maintain a sales environment.
- Used problem-solving skills to address customer needs and operational issues
Education
Sheraton Heliopolis Language Schools
Cairo , Egypt Skills
- Sales & Upselling
- Customer Service
- Customer Relationship Building
- Inventory Management
- Merchandise organization
- Problem Solving
- Time Management
- Microsoft Office
- Communication
- Video Editing
Languages
English
Full Professional
Arabic
Native/ Bilingual
Spanish
Elementary
Timeline
Sales & Operations Associate
Natick mall
07.2025 - 10.2026
Sheraton Heliopolis Language Schools