King Awuku
Summary
Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Director of Provider's Business Operations
ECU Health
Greenville
01.2021 - Current
- Led strategic planning initiatives to improve healthcare delivery processes.
- Managed budget allocation for various departments to optimize resource utilization.
- Developed policies and procedures to enhance patient care quality and safety.
- Oversaw staff training programs to improve team performance and compliance.
- Fostered relationships with community stakeholders to support health outreach programs.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
Director of Business Operations (Surgical Services)
Emory Johns Creek Hospital
Johns Creek
05.2018 - 01.2021
- The position works in collaboration with each of the hospitals' Service Line Administrators, Nursing Director, Surgical Director/Chair of Surgery & Anesthesiology, and Supply Chain, Sterile Processing, Patient Access, and Finance teams for operational-related and strategic planning, as well as process improvement.
- Drove business growth by developing novel networking strategies, fostering new connections, and generating substantial revenue opportunities.
- Led strategic planning initiatives, aligning resource allocation with organizational mission to maximize operational capabilities.
- Provided expert financial analysis and recommendations to management, facilitating informed decision-making and strategic planning.
- Optimized surgical services operations through data-driven analysis, collaborating with cross-functional teams to enhance efficiency and resource allocation.
Director of Surgical Business Operations
Baptist Health Arkansas
Conway
01.2016 - 05.2018
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Negotiated agreements with external partners such as contractors or consultants.
- Served as a public spokesperson at industry events or conferences.
- Partnered with staff to create professional development plans to support personal and business growth.
Clinical Business Operations Manager
STERIS/IMS
04.2013 - 01.2016
- Analyzed operational data to identify areas for improvement and develop solutions.
- Worked closely with other departments to ensure smooth operations across the organization.
- Led cross-functional teams in developing innovative solutions for challenges faced by the company.
- Oversaw inventory control procedures, ensuring that stock levels are maintained.
Education
Master of Business Administration - Healthcare Management
Columbia Southern University
Oregon Beach , AL 02.2018 - 09.2020
Bachelor's Degree - Business Management
Catholic Institute of Business and Technology
Accra, Ghana 05.2005 - 06.2009
Skills
- Microsoft
- Vizient
- Budget management
- Data analysis
- Effective communication
- PowerPoint
- Tableau
- Epsi
- SPM
- Power Bi
- Impress
- Strata
- Epic
- Tdot
- BLS
- CPR
- Healthcare Management
- Quality Assurance
- QA/QC
- Data Entry
- HIPAA
- Policy
- Analytical thinking
- Implementation
- Process improvement
- Coaching
- Mentoring
- Team development
- Medical terminology
- Performance evaluation
- Recruitment
- Hiring
- Revenue forecasting
- Cost reduction
- Finance
- Quality assurance
- Customer engagement
Personal Information
Title: Director of Business Operations
Timeline
Director of Provider's Business Operations
ECU Health
01.2021 - Current
Director of Business Operations (Surgical Services)
Emory Johns Creek Hospital
05.2018 - 01.2021
Master of Business Administration - Healthcare Management
Columbia Southern University
02.2018 - 09.2020
Director of Surgical Business Operations
Baptist Health Arkansas
01.2016 - 05.2018
Clinical Business Operations Manager
STERIS/IMS
04.2013 - 01.2016
Bachelor's Degree - Business Management
Catholic Institute of Business and Technology
05.2005 - 06.2009