Open To Work
Tobee Buss
Houston,TX
Summary
Business operations and digital marketing professional with 14+ years of experience improving inventory control, reducing costs, and supporting growth across online and offline channels. Known for a calm, dependable approach, strong follow-through, and the ability to keep operations moving smoothly through website management, ERP/EDI systems, forecasting, and practical process improvements. Comfortable working across sales, customer service, marketing, and e-commerce environments while building strong internal and external relationships.
Overview
16
16
years of professional experience
Work History
Business Operations and Digital Marketing Manager
Auto Champ of Texas
Houston, US
2024.08 - Current
- Co-manage day-to-day business operations with ownership, helping keep the company organized, visible, and revenue-focused.
- Redesign and maintain the company website using HTML, improving layout, usability, branding consistency, and customer experience.
- Manage SEO, Google Analytics, and Google Ads to improve visibility, track performance, and drive qualified traffic.
- Support company rebranding through logo development, Canva-based marketing materials, website creation, and ad creative.
- Oversee Amazon, eBay, and website listings, including revisions, pricing strategy, inventory presentation, and merchandising.
- Analyze account performance and adjust listings, promotions, and ad strategy across retail platforms and social media.
- Coordinate shipping, customer communication, and issue resolution to support repeat business and customer satisfaction.
- Provide IT and digital support across systems, listings, and online operations to keep the business running efficiently.
Purchasing Specialist - Inventory Management
VLC Distribution
Houston, US
2019.11 - 2024.02
- Managed the full purchase order process using ERP and EDI systems, keeping orders accurate and supplier payments on track.
- Worked directly with vendors on pricing, payment terms, and delivery expectations to support better cost control and reliable supply.
- Used sales trends and forecasting to adjust inventory levels, helping reduce shortages and prevent overstock.
- Reviewed requisitions, validated item details, and tightened receipt procedures to reduce errors and billing disputes.
- Introduced a goods-receipt checklist to catch invoice mismatches earlier and improve purchasing accuracy.
Customer Service Specialist
VLC Distribution
Houston, US
2012.08 - 2019.11
- Resolved shipment issues, inventory discrepancies, and customer escalations with patience and clear communication.
- Trained new hires on phone etiquette, order handling, and process basics to improve consistency across the team.
- Maintained detailed records and follow-through on exceptions to prevent repeat issues and support repeat business.
- Worked closely with internal teams and vendors to keep communication clear and operations moving efficiently.
eBay Sales Manager
American Textile Recycling Services
Houston, US
2010.05 - 2012.08
- Managed eBay storefront operations, including product listings, pricing, inventory, customer service, and returns.
- Improved listing quality and promotion strategy to increase visibility and support sales growth.
- Reviewed sales trends and customer behavior to guide pricing, inventory, and product decisions.
- Led a team of 5 sales associates and supported stronger daily performance through coaching and coordination.
Education
Coursework toward Associate of Science -
Lone Star College
Houston, TXSkills
- Vendor Management
- Supply Chain Optimization
- Contract Negotiation
- Inventory Forecasting
- Data Analysis
- Team Leadership
- Adaptability
- Creative Problem Solving
- Time Management
- Cost Analysis
- Procurement Strategy
- Risk Assessment
- Negotiation Skills
- Attention to Detail
- Analytical Thinking
- Critical Thinking
- Decision Making
- Inventory Control
- Process Improvement
- Collaboration
- Self-Motivation
- Project Management
- Supplier Auditing
- EDI
- Microsoft
- Strategic Thinking
- Networking
- Communication skills
- Problem solving
- Flexibility
- Supplier Relationship Management
- Cost Reduction Strategies
- Inventory Auditing
- Forecast Modelling
- Teamwork
- Inventory management
- Process improvement
- Effective communication
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$65000/yr - $200000/yrTimeline
Business Operations and Digital Marketing Manager
Auto Champ of Texas
2024.08 - Current
Purchasing Specialist - Inventory Management
VLC Distribution
2019.11 - 2024.02
Customer Service Specialist
VLC Distribution
2012.08 - 2019.11
eBay Sales Manager
American Textile Recycling Services
2010.05 - 2012.08
Coursework toward Associate of Science -
Lone Star College