Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kingcyrus Fairey

Charlotte,NC

Summary

To contribute and utilizes my skills and knowledge in a smooth functioning environment and become a team member to further my growth and experience

#readytowork

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Dollar Tree
01.2025 - 07.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Ramp Agent

American Airlines
01.2023 - 02.2025
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

Stocker

Retail Store
02.2023 - 09.2024
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Forklift Operator

84 Lumber
02.2023 - 09.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Ramp Manager

Southwest Airlines
10.2021 - 04.2024
  • Delivered exceptional customer service by addressing passenger inquiries promptly and professionally during irregular operations events such as delays or cancellations.
  • Conducted regular audits of safety procedures to identify areas for improvement and enhance overall workplace safety standards.
  • Managed personnel effectively, including hiring, training, evaluating performance, and resolving conflicts as needed.
  • Collaborated with airline representatives to address any issues or concerns related to ramp operations in a timely manner.
  • Maintained detailed records of ramp services performed, enabling accurate billing and reporting.
  • Mitigated potential hazards by regularly inspecting ramp areas and ensuring compliance with safety protocols.
  • Proactively addressed operational challenges by anticipating potential issues and devising appropriate solutions.
  • Reduced employee turnover through effective communication, training, and performance management.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Stocked aircraft cabins with necessary equipment and supplies.

Package Handler

Amazon
06.2021 - 06.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
  • Completed on-time deliveries by choosing best and most efficient routes.

Lawn Maintenance Laborer

Bland Landscaping
03.2021 - 09.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Maintained clean work areas by removing debris, leaves, and branches from client properties.
  • Enhanced property appearance through regular mowing, edging, and trimming of lawns.
  • Developed strong relationships with clients through clear communication of services provided and project timelines.

Supervisor

Delta Global Services
07.2016 - 09.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented effective communication protocols between ramp agents and other airport departments for better collaboration.
  • Provided feedback on performance metrics regularly which helped identify potential bottlenecks and areas requiring improvement.
  • Established strong relationships with key stakeholders, including airline partners, airport authorities, and ground service providers, to facilitate seamless ramp operations.
  • Improved ramp operations by implementing efficient scheduling and team coordination.

Passenger Service Agent

Prospect Service
07.2015 - 12.2017
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Assisted passengers with special needs, ensuring a comfortable and positive travel experience.

Lawn Care Technician

North American Lawn & Landscape
05.2014 - 02.2016
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
  • Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.

Education

North Mecklenburg High School
Huntersville, NC
06.2014

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Store opening and closing
  • Team building and leadership
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Flexible and adaptable
  • Multitasking
  • Multitasking Abilities
  • Calm under pressure

Timeline

Assistant Store Manager

Dollar Tree
01.2025 - 07.2025

Stocker

Retail Store
02.2023 - 09.2024

Forklift Operator

84 Lumber
02.2023 - 09.2024

Ramp Agent

American Airlines
01.2023 - 02.2025

Ramp Manager

Southwest Airlines
10.2021 - 04.2024

Package Handler

Amazon
06.2021 - 06.2022

Lawn Maintenance Laborer

Bland Landscaping
03.2021 - 09.2021

Supervisor

Delta Global Services
07.2016 - 09.2020

Passenger Service Agent

Prospect Service
07.2015 - 12.2017

Lawn Care Technician

North American Lawn & Landscape
05.2014 - 02.2016

North Mecklenburg High School

Similar Profiles

CREATE PROFILE
Kingcyrus Fairey