Kingsley Nwaise
Lowell,MA
Summary
Healthcare management professional with extensive experience in managing and optimizing residential care environments. Known for collaborative leadership style and commitment to achieving exceptional results. Reliable and adaptable, with strong skills in operational management and team leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DIRECTOR OF RESIDENTIAL SERVICES
Resources for Human Development
09.2024 - Current
- A part of my responsibility is to collaborate with healthcare providers, stakeholders, parents, and guardians to develop and execute personalized care and treatment plans in accordance with the regulatory requirements of the Department of Developmental Services
- Foster partnerships with community organizations to promote/enhance the lives of persons served outside their homes
- Conducted regular staff training sessions focused on best practices in residential care and compliance
- Utilized data analytics to track and improve service metrics, increasing efficiency and effectiveness
SENIOR PROGRAM DIRECTOR
Justice Resource Institute
08.2015 - 08.2023
- I Provided oversight and leadership to the residential staff, the nursing team, and the clinical team by ensuring that the treatment plans were tailored to treat youth with severe trauma and that families were provided with resources to support them when the youth transitioned back home
- I also provided supervision to the clinical director, director of nursing, and the administrative team to ensure that youth and families were receiving state-of-the-art trauma-informed care
- Hire, train and supervise program directors
SENIOR PROGRAM DIRECTOR
Baycove Human Services
04.2011 - 03.2015
- Facilitated meetings with stakeholders and families to update them on the well-being of persons served
- Mentored and supervised program directors to foster professional development and improve team performance
- Ensure compliance with stakeholders regarding licensing and regulations
- Maintained and fostered professional relationships with state agencies (DDS, DMH, EOHHS, etc.)
- Assists in the development of services and training for all staff
- Mentored junior staff members, fostering professional growth and skill development within the team.
PROGRAM DIRECTOR
Vinfen Corporation
03.2008 - 02.2011
- I oversaw all program aspects, including medical, clinical, staff development, and financial management plans, assisted persons served in developing financial goals, taught them how to manage their finances and become financially responsible/independent
- I provided leadership and training to staff, as well as hiring and administering disciplinary actions
- I consulted with the Department of Developmental Services regarding the implementation of individual service plans (ISP) and program special treatment plans (PSTP)
- I Ensured all licenses were current and complied with state law and DDS policies
Education
Master's Degree - Healthcare Administration
University of Massachusetts Lowell
Lowell, MAGraduate Certificate - Public Health
University of Lowell
Lowell, MABachelor's Degree - Criminal Justice
University of Massachusetts Lowell
Lowell, MASkills
- Comprehensive Facility Oversight
- Coaching
- Strategic Program Development
- Time management
- Collaborative Team Member
- Office Administration
- Behavioral management
- Tracking & reporting
Certification
MAP - Medication Administration Program
First Aid/ CPR
Timeline
DIRECTOR OF RESIDENTIAL SERVICES
Resources for Human Development
09.2024 - Current
SENIOR PROGRAM DIRECTOR
Justice Resource Institute
08.2015 - 08.2023
SENIOR PROGRAM DIRECTOR
Baycove Human Services
04.2011 - 03.2015
PROGRAM DIRECTOR
Vinfen Corporation
03.2008 - 02.2011
Graduate Certificate - Public Health
University of Lowell
Bachelor's Degree - Criminal Justice
University of Massachusetts Lowell
MAP - Medication Administration Program
First Aid/ CPR
Master's Degree - Healthcare Administration
University of Massachusetts Lowell
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