Laquana Carter
231 Camerton Ln,DE
Summary
Experienced Health Services Professional with more than fifteen years group home experience . Proactive Site Supervisor with over five years experience managing and overseeing 4 residential operations daily with proven skills in team leadership, training staff, activities, and payroll. Knowledgeable about Therap, best practices in care and applicable regulations with a background monitoring residents' health, documentation, scheduling appointments all while delivering compassion and enthusiasm in all tasks. A highly collaborative individual with skills in effective communication, time management, and organization. Dedicated to keeping residents safe and well-cared for by effectively managing staff workflow and optimizes for maximum productivity. Focused on enriching residents' lives through proper nutrition and enjoyable activities. Handles business and operational needs smoothly, consistently keeping records updated and facilities clean. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Site Supervisor
Resources Of Human Development
01.2016 - Current
- Manages an independent residential placement program for eight mentally challenged adults living in their own apartments in the community Oversees multipe staff in accordance to the terms outlined in the union contract and staff handbook.
- Interviews and makes hiring recommendations for the position of Residential Coordinator and Residential Counselor.
- Handles Account management for personal finances, including budgeting.
- Responsible for coordination and preparation of external financial auditing of individual accounts.
- Develops Goals and objectives for the individuals in conjunction with the Manager of Clinical training and development.
- Facilitated all employee orientations, on the job trainings and coaching to maintain compliance with state regulations.
- Responsible for ensuring that all employees receive and maintain all required mandatory trainings and certifications Train staff in the overall implementation and data tracking of all individuals' program.
Teacher's Assistant
Pineland Learning Center
06.2010 - 12.2016
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
Lead Direct Support Staff Member
Elwyn NJ
12.2000 - 05.2010
- Led team meetings to review client progress, address concerns, and coordinate care efforts among staff members.
- Streamlined administrative processes by consolidating paperwork procedures for service documentation submission accuracy improvement.
- Facilitated social activities for clients within the community, promoting inclusiveness and increasing social connections.
- Ensured a safe living environment for clients through regular inspections, addressing maintenance issues, and adhering to safety protocols.
- Assisted clients in achieving personal goals through skill-building exercises and targeted interventions.
- Maintained compliance with federal, state, and agency regulations by staying current on policies and attending relevant training sessions.
Education
High School Diploma -
Bridgeton High School
Bridgeton, NJ1997
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Technical support expertise
- Leading Team Meetings
- Documentation skills
- Document Management
- Staff Management
- Multitasking
- Computer Skills
Accomplishments
- Supervised team of 45 staff members.
- Achieve high ranking state audit scores by completing and following all DDDS guidelines with accuracy and efficiency.
- Documented and resolved several staffing issues which led to a safe and successful professional running group home.
Timeline
Site Supervisor
Resources Of Human Development
01.2016 - Current
Teacher's Assistant
Pineland Learning Center
06.2010 - 12.2016
Lead Direct Support Staff Member
Elwyn NJ
12.2000 - 05.2010
High School Diploma -
Bridgeton High School
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