Summary
Overview
Work History
Education
Skills
Timeline
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Kingsley Prospere

Deerfield Beach,FL

Summary

Diligent well-versed in accurately coordinating paperwork such as purchase orders, requisitions and refund requests. Experienced in working with various types of inventory while keeping documentation up-to-date for optimal recordkeeping. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

26
26
years of professional experience

Work History

Warehouse Selector

Publix Warehouse
Deerfield Beach, FL
01.2020 - Current
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Greeted store customers and discussed needs.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Forklift Operator

Cheney Brothers Inc.
Riviera Beach, FL
03.2014 - 01.2020
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.

Selector

Whole Foods Distribution Center
Pompano Beach, FL
06.2013 - 06.2019
  • Checked inventory and selected products from specific locations based upon availability.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.

Customer Service Representative

Publix
Pompano Beach, FL
02.2006 - 12.2013
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests for products, services and company information.

Sales Manager

Comcast, Xfinity
Pompano Beach, FL
02.2008 - 06.2012
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Reviewed customer service agreements for terms and conditions pricing and accuracy.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Interpreted electric and electronic schematics and mechanical layouts to diagnose equipment problems.
  • Updated and modified components and systems to improve operation.

Education

Electrical Engineering

Atlantic Technical College
Pompano Beach, FL

Skills

  • Pricing Inquiries and Validation
  • Payment Processing
  • Strong Attention to Detail
  • Inventory Recordkeeping
  • Motivated Team Player
  • Warehouse Coordination and Support
  • Customer Service
  • Order Fulfillment
  • Data Entry
  • Reliable and Responsible
  • Microsoft Office
  • Verbal and Written Communication
  • Electrical Wiring and Fixtures
  • Electrical Safety

Timeline

Warehouse Selector

Publix Warehouse
01.2020 - Current

Forklift Operator

Cheney Brothers Inc.
03.2014 - 01.2020

Selector

Whole Foods Distribution Center
06.2013 - 06.2019

Sales Manager

Comcast, Xfinity
02.2008 - 06.2012

Customer Service Representative

Publix
02.2006 - 12.2013

Electrical Engineering

Atlantic Technical College

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Kingsley Prospere