Innovative DLS Manager experienced in laboratory technology and data quality assurance. Known for strong dataset management and regulatory compliance skills, driving impactful results in clinical and experimental data management.
Overview
31
31
years of professional experience
1
1
Certification
Work History
DLS (Digital Lab Services) Manager
Pfizer
Groton
09.2013 - 08.2025
Providing laboratory technology: Ensuring the proper function of specialized lab equipment and software used for tasks like high-throughput screening and characterization techniques.
Data integrity and quality: Ensuring the integrity and quality of clinical and experimental data is a core function, which involves developing strategies for data review and compliance with regulatory standards.
Managing large datasets: DLS provides the infrastructure to store, manage, and process massive volumes of disparate data sources.
Level 2 Desktop Support
CompuCom
Groton
02.2008 - 09.2013
Resolved customer issues, promoting high satisfaction through knowledgeable and friendly service.
Contributed innovative ideas to enhance team performance and drive positive outcomes.
Collaborated with diverse coworkers to achieve goals in Pharmaceutical Research and Development.
Manager
Yankee Packet
Old Saybrook
08.1994 - 03.2006
Managed operations of a small mail and parcel center, ensuring efficient workflow.
Packed and shipped valuable artwork and delicate electronics globally.
Utilized shipping services from UPS, FedEx, DHL, and USPS.
Enforced customer service standards, effectively resolving issues to maintain quality.
Education
Bachelor of Arts - Environmental Geography
Central Connecticut State University
New Britain, CT
05-1995
Skills
Laboratory technology
Data integrity
Dataset management
Regulatory compliance
Analytical software
Customer relationship management
Certification
CompTIA A+, Network+, Security+, Microsoft Certified Professional (MCP)