Nicholas T. Horton
Wilmington,NC
Summary
A server and bartender with a strong motivation to expand expertise in the service industry. Committed to contributing to projects that enhance the flow of the establishment and well-being of others. Proven ability to apply findings to real-world challenges. Future Physician's Assistant in progress.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Representative
Wilmington Health
1202 Medical Center Drive
10.2025 - Current
- Utilize NextGen and EHR programs in order to enhance the abilities to check patients in and out
- Consolidate patient documents to file.
- Answer phone calls for efficient patient service.
- Scheduling patients based on referrals from internal and external providers.
- Accommodating to clinical staff needs for patient proficiency.
- Working with internal departments such as managed care and medical records.
Server/Head Bartender
The Cardinal
3315 Masonboro Loop Rd, Wilmington, NC, 28409
07.2025 - 12.2025
- Utilized Clover system for efficacy in putting in customer's orders
- Counted alcohol inventory
- Head bartender/ key holder
- Able to take a large volume of customers at once.
- Helped create both dinner and drink specials.
- Workerd w/ liquor, beer, and wine reps for promoting new rotations of alcohol within the restaurant.
- Lead trainer for all new staff.
Server/Head Bartender
The Pilot House
2nd Ann St, Wilmington, NC, 28401
02.2021 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Promptly attended to customer's needs by ensuring their orders were received in a timely manner.
- Worked with POS/Toast systems to place orders, manage bills, and generate daily earnings reports.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Family Support Advocate
The Arc Of North Carolina
Wilmington, NC
09.2024 - 03.2025
- Utilized CRM and EVV systems such as MediSked to ensure data accuracy and HIPPA compliance.
- Assisted client in finding desired community service hours to meet state funding requirements.
- Maintained and nurtured personal relationship with client.
- Exposed client to community outings to improve behavior and meet behavior data sheet requirements.
Social Worker
GHA Autism Supports
Wilmington, NC
10.2020 - 03.2023
- Advocated support for individuals, in a group home setting, with Autism Spectrum Disorder.
- Provided home healthcare, transportation, and exposed clients to the public via social outings and events.
- Administered medication to clients.
- Utilized healthcare CRMs to insure accurate client data.
- Updated MSD sheets for all chemicals in the client's household.
- Transported clients to a day program to foster their social ques and improve their day-to-day lives.
- Communicated with federal and state agencies to insure GHA's accreditation.
Education
Bachelor of Science - Biology
University of North Carolina At Wilmington
Wilmington, NC12-2024
Minor - Neuroscience
University of North Carolina At Wilmington
Wilmington, NC12-2024
High School Diploma -
South Stanly High School
Norwood, NC06-2020
Skills
- Customer Service
- Liaisoning of medical staff
- Multitasking
- Microsoft Office proficient
- Laboratory Technology
- Data Entry - Insurance eligibilities / Billing
Certification
- OSHA Certified
- CPR Certified
Timeline
Patient Representative
Wilmington Health
10.2025 - Current
Server/Head Bartender
The Cardinal
07.2025 - 12.2025
Family Support Advocate
The Arc Of North Carolina
09.2024 - 03.2025
Server/Head Bartender
The Pilot House
02.2021 - 06.2025
Social Worker
GHA Autism Supports
10.2020 - 03.2023
Bachelor of Science - Biology
University of North Carolina At Wilmington
Minor - Neuroscience
University of North Carolina At Wilmington
High School Diploma -
South Stanly High School