Kinjal Tandel

Medical Office Assistant:

• Pre-testing patients using an auto-refraction machine and a pressure test.
• Conducted screening for glaucoma, cataracts, diabetes, and retinal detachments/ retinal health.
• Educated patients about contact lens care and hygiene practices; trained patients on how to properly insert and remove contact lenses.
• Schedule 30+ patient appointments daily via phone calls in accordance with doctors' calendars.
• Ordering optical supplies (lenses), restocking shelves, and maintaining inventory.

Front Desk Medical Receptionist:

• Greet and assist 30+ patients daily with check-In
• Verify insurance eligibility/claims submission.
• Manage patient records electronically; ensured confidentiality and healthcare regulations.
• Processed payments from patients based on insurance and maintained financial records.
• Maintained smooth operation of the office during peak hours.