Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager
Kinjal Vyas

Kinjal Vyas

Nazareth,PA

Summary

Dynamic manager with a proven track record at Citgo, excelling in vendor management and conflict resolution. Enhanced team performance through effective training and marketing strategies, driving customer engagement. Skilled in budget control and risk management, fostering a productive environment that prioritizes safety and innovation.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager

Citgo
06.2018 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Desktop Support Engineer

Horizon Blue Cross Blue Shield of NJ
04.2017 - 06.2021
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Monitored system performance to maintain system integrity.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Walked individuals through basic troubleshooting tasks.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Troubleshot potential problems and eliminated before issues escalated or cascaded.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Nursing Assistant

Pleasant Valley Manor
04.2011 - 05.2013
  • Documented care actions by completing records and logs in medical software system.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Delivered high-quality care to Type patients in hospital facility.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.

Patient Care Technician

Hersey Medical
06.2010 - 07.2011
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Documented patient information and care activities in electronic health record.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Bachelor Of Science - Biotechnology

M B Patel Science
India
06.2006

Skills

  • Marketing
  • Negotiation
  • Vendor management
  • Recruiting and interviewing
  • Risk management
  • Inventory management
  • Safety procedures
  • Brand management
  • Innovation management
  • Product management
  • Budget control

Certification

Nursing assistant

Phelobotomy

Clinical medical assistant

EKG

Desktop support engineer

Timeline

Manager

Citgo
06.2018 - Current

Desktop Support Engineer

Horizon Blue Cross Blue Shield of NJ
04.2017 - 06.2021

Nursing Assistant

Pleasant Valley Manor
04.2011 - 05.2013

Patient Care Technician

Hersey Medical
06.2010 - 07.2011

Bachelor Of Science - Biotechnology

M B Patel Science

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