Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kino Rodriguez

gravette

Summary

Results-driven Lead Pharmacy Technician with proven expertise in workflow optimization, regulatory compliance, problem resolution and team leadership. Successfully managed pharmacy operations, ensuring efficiency and accuracy in medication dispensing and inventory management.

Overview

7
7
years of professional experience

Work History

Lead Pharmacy Technician

Walmart
Bentonville
07.2021 - Current
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Resolved problems relating to billing issues or incorrect medications dispensed.
  • Managed day-to-day operations of the pharmacy department including staffing schedules.
  • Conducted regular audits of drug inventories to detect any discrepancies or irregularities.
  • Led a team of pharmacy technicians, providing training and supervision.
  • Implemented and monitored compliance with pharmacy policies and regulations.
  • Addressed and resolved patient, insurance, and Connexus issues to maintain efficient pharmacy operations.

Pharmacy Technician

Walmart
Bentonville
07.2018 - 07.2021
  • Provided customer service by answering questions and resolving issues.
  • Processed prescription orders using pharmacy management software efficiently.
  • Ensured compliance with safety regulations and pharmacy policies daily.
  • Maintained cleanliness and organization of the pharmacy workspace regularly.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Education

National Certification -

National Healthcare Association
09-2019

Some College (No Degree) - Computer Science

Southern New Hampshire University

Skills

  • Data analysis
  • Problem resolution
  • Regulatory compliance
  • Workflow optimization
  • Troubleshooting malfunctioning equipment
  • Effective communication
  • Team leadership

Accomplishments

  • Successfully increased the pharmacies 5-star ratings and net promoter scores.
  • Empowered and trained pharmacy technicians to be able to become lead technicians
  • scored as a top performer on evaluation

Timeline

Lead Pharmacy Technician

Walmart
07.2021 - Current

Pharmacy Technician

Walmart
07.2018 - 07.2021

National Certification -

National Healthcare Association

Some College (No Degree) - Computer Science

Southern New Hampshire University

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