Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bank Teller
Central Bank
01.2023 - Current
Improved customer satisfaction by providing efficient and accurate transaction processing.
Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Server
Big Whiskeys
10.2021 - 10.2022
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Shift Manager
Goodrich Quality Theaters Inc.
09.2017 - 05.2020
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Promoted a positive work environment through open communication and constructive feedback.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.