Kinsey Head
Santa Fe,NM
Summary
Relationship-driven professional who thrives on connecting with others and creating a sense of comfort and trust. Whether caring for children, supporting older adults, or serving guests in a fast-paced environment, I bring patience, strong communication, and genuine attentiveness to every interaction. I’m committed to making people feel seen, respected, and well cared for.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Server
Piazza Cafe
Santa Fe, NM
05.2026 - 09.2026
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed efficient table turnover through effective communication with kitchen and bar staff.
- Maintained cleanliness and organization of dining area to ensure optimal guest experience.
Caregiver
De Oro
Santa Fe, NM
09.2025 - Current
- Provided compassionate care, assisting with daily living activities and ensuring comfort for clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Program facilitator
Girls Inc.
Santa Fe, NM
11.2024 - Current
- Ensured safety and inclusivity in learning environments by enforcing behavioral guidelines and mediating conflicts.
- Facilitated engaging recreational activities to promote teamwork and creativity, encompassing sports games, arts and crafts sessions, and field trips.
- Guided students in cultivating social skills by organizing and leading group discussions and interactive team-building exercises.
Server
Second Street Brewery
Santa Fe, NM
08.2022 - 01.2025
- Delivered exceptional food and beverage service to guests, ensuring a positive and friendly atmosphere.
- Assisted guests with food and drink selections. Addressed questions and concerns to enhance guest experience.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
Account supervisor
Everise
work from home, VA
08.2021 - 04.2022
- Took transferred calls from routine agents that couldn’t resolve customer issues
- Resolved complex customer issues for Wellcare Medicare health members
Team member, Beauty and Style
Target
Irvine, CA
11.2020 - 06.2021
- Sales and Merchandising support
- Customer service within the store, to ensure a comfortable and successful experience
Telephone Sales
The Straight-A-Guide, Non-Profit
Aliso Viejo, CA
10.2019 - 04.2020
- Telemarketing and sales support
Telephone Sales
Max Energy Solar
Lake Forest, CA
12.2018 - 04.2019
- Telemarketing and sales support
Sales Associate
Church of Huntington Beach
Huntington Beach, CA
04.2018 - 11.2018
- Sales and Merchandising support
- Customer service within the store, to ensure a comfortable and successful experience
pre-sales specialist
Auction.com
Irvine, CA
04.2017 - 04.2018
- Sales and Marketing Support
- Microsoft office systems: Excel, Office, Outlook email and Sales Force
Education
High School - undefined
Pacific Coast High School
Tustin, CA06.2016
Skills
- Relationship building
- Strong verbal communication
- Active listening
- Empathy and compassion
- Conflict resolution
- Emotional intelligence
- Patience
- Adaptability
- Reliability and responsibility
- Professionalism
- Organization
- Positive attitude
Certification
- First Aid and CPR
- Alcohol handlers license
- Food servers license
- Youth mental health, first aid certified
Timeline
Server
Piazza Cafe
05.2026 - 09.2026
Caregiver
De Oro
09.2025 - Current
Program facilitator
Girls Inc.
11.2024 - Current
Server
Second Street Brewery
08.2022 - 01.2025
Account supervisor
Everise
08.2021 - 04.2022
Team member, Beauty and Style
Target
11.2020 - 06.2021
Telephone Sales
The Straight-A-Guide, Non-Profit
10.2019 - 04.2020
Telephone Sales
Max Energy Solar
12.2018 - 04.2019
Sales Associate
Church of Huntington Beach
04.2018 - 11.2018
pre-sales specialist
Auction.com
04.2017 - 04.2018
High School - undefined
Pacific Coast High School