Summary
Overview
Work History
Education
Skills
References
Timeline
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Kinsey Petcavage

Dalton,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Team Member

Sheetz
Dunmore
06.2022
  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Properly stored food items and ingredients in accordance with food safety regulations
  • Followed proper food safety protocols to ensure quality and safety of food served
  • Assisted in the preparation of food items and ensured that all food was served at the proper temperature.

Hostess

Perkins
Scranton
08.2023 - 10.2023
  • Maintained an organized seating chart to ensure efficient seating of guests in a timely manner
  • Assisted guests in finding seating and answered questions about menu items
  • Handled customer feedback and complaints gracefully and professionally
  • Collected payments and provided accurate change to guests
  • Successfully prepared to go orders to be ready to be picked up in a fast-paced environment
  • Maintained a clean and organized bakery display
  • Ensured bakery compliance with health and safety regulations, leading to improved customer confidence and satisfaction.

Sales Associate

Old Navy
Dickson City
04.2023 - 08.2023
  • Greeted customers in a friendly and professional manner
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Assisted customers with locating items and providing product information
  • Promoted store sales and deals
  • Processed online orders and returns.

Education

Marywood University
05.2024

Tunkhannock Area High School
06.2020

Skills

  • Teamwork
  • Organization
  • Time Management
  • Problem Solving
  • Guest Engagement
  • Payment Processing
  • Guest Seating
  • Cleaning and sanitation
  • Safe Food Handling
  • Positive and professional

References

  • Noelle Race, Sheetz, 570-866-2709
  • Tom Smith, Perkins, 570-963-1115
  • Edie Evans, Marywood, 570-466-7914

Timeline

Hostess

Perkins
08.2023 - 10.2023

Sales Associate

Old Navy
04.2023 - 08.2023

Team Member

Sheetz
06.2022

Marywood University

Tunkhannock Area High School
Kinsey Petcavage