Summary
Overview
Work History
Education
Skills
Timeline
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Kinsi Daley

Lake Charles,LA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Nina P's Cafe. Proven ability to excel in high-pressure environments while maintaining exceptional service standards. Strong multitasking and teamwork skills, complemented by expertise in cash handling and complaint resolution, ensuring a positive experience for all guests.

Overview

2
2
years of professional experience

Work History

Waitress

Nina P's Cafe
12.2024 - 08.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Desk Receptionist

Graywood Golf & Racquet Club
08.2023 - 12.2024
  • Resolved customer problems and complaints.
  • Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
  • Developed a thorough understanding of company policies to provide informed assistance to members as necessary.
  • Enhanced customer satisfaction by efficiently managing the front desk operations and providing exceptional service.

Lifeguard

Graywood Golf & Racquet Club
05.2023 - 11.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Education

High School Diploma -

Louisiana State University
Baton Rouge, LA
05-2028

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cleanliness
  • Cash handling
  • Attention to detail
  • Safe food handling
  • Hospitality service expertise
  • Handling complaints

Timeline

Waitress

Nina P's Cafe
12.2024 - 08.2025

Desk Receptionist

Graywood Golf & Racquet Club
08.2023 - 12.2024

Lifeguard

Graywood Golf & Racquet Club
05.2023 - 11.2024

High School Diploma -

Louisiana State University

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Kinsi Daley