Kinslee Johnson
San Antonio,TX
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
24
24
years of professional experience
Work History
Closing Supervisor
BIRD Bakery
07.2023 - Current
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Maintained stock to meet expected customer demand.
- Mentored junior cashiers in the proper handling of difficult situations, fostering a supportive work environment.
- Communicated with customers and team members to solve problems.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant
Luther King Capital Management
05.2023 - 07.2023
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed and maintained filing systems to facilitate easy access to information.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
Intern
U.S House Of Representatives
07.2022 - 08.2022
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Restocked office supplies and retrieved files for staff.
- Answered incoming telephone calls, took down messages and provided information.
- Analyzed problems, identified solutions and made decisions.
- Gathered, organized and input information into digital database.
Assistant
Kelly Wade Jewelers
01.2021 - 01.2022
- I help with organizing new inventory, running errands for purpose of dropping off holiday gifts
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Prepared packages for shipment, pickup, and courier services for prompt delivery to customers.
Summer Camp Counselor
Camp Honey Creek
06.2020 - 07.2020
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
Sales Associate
Los Cazadores
01.2018 - 02.2019
- Achieved perfect attendance and on-time record.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Babysit
Family Members
01.2001 - 04.2018
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles and read books to young children.
- Communicated positively with children and guardians.
- Cared for children with a range of ages from infant to elementary school
- Drive children to and from activities, help with school, meals, and general supervision
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Bachelor of Arts - Communication Studies
Schreiner University
Kerrville, TX05.2023
Skills
- Customer Service
- Cash Register Operation
- Cash Handling Accuracy
- Sales Trends
- Time Management
- Teamwork and Collaboration
- Verbal and Written Communication
- Store Opening and Closing
- Answering Customer Questions
Additional Information
Brent Conger from Los Cazadores
Mobile: 210-315-0220
Shelia Cruz from Kelly Wade Jewelers
Mobile: 210-860-0277
Lacey Wallace from U.S. House Of Representatives
Mobile: 903-258-6574
Lupita Molina From LKCM
Mobile: 210-884-0486
Andrea From Bird Bakery
Mobile: 903-274-2321
Timeline
Closing Supervisor
BIRD Bakery
07.2023 - Current
Assistant
Luther King Capital Management
05.2023 - 07.2023
Intern
U.S House Of Representatives
07.2022 - 08.2022
Assistant
Kelly Wade Jewelers
01.2021 - 01.2022
Summer Camp Counselor
Camp Honey Creek
06.2020 - 07.2020
Sales Associate
Los Cazadores
01.2018 - 02.2019
Babysit
Family Members
01.2001 - 04.2018
Bachelor of Arts - Communication Studies
Schreiner University
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