Summary
Overview
Work History
Education
Skills
Timeline
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Kinsley Brower

Linn,MO

Summary

Dynamic and dedicated professional with extensive experience in customer service at Ugo's Pizza and Shear Image Hair Salon. Proven ability to excel in high-pressure environments while showcasing strong multitasking and cash handling skills. Committed to fostering exceptional client experiences and driving business growth through enthusiastic service and expert product knowledge.

Overview

1
1
year of professional experience

Work History

Waitress

Ugo's Pizza
01.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Licensed Esthetician

Shear Image Hair Salon
01.2024 - 05.2025
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Recommended retail products for at-home use.
  • Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
  • Advised clients on proper home-care regimens.
  • Fostered friendly, warm, and exceptional customer experience.
  • Stocked treatment rooms with proper supplies.
  • Cleansed, exfoliated and moisturized customer skin.
  • Explained benefits of skin care products to clients.

Education

High School Diploma -

Macon County R1 Highschool
Macon, MO
06.2023

Esthetician License -

Paul Mitchell The School
Columbia, MO
04.2024

Merrell University of Beauty Arts & Science
Jefferson City, MO

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cash handling

Timeline

Waitress

Ugo's Pizza
01.2024 - Current

Licensed Esthetician

Shear Image Hair Salon
01.2024 - 05.2025

High School Diploma -

Macon County R1 Highschool

Esthetician License -

Paul Mitchell The School

Merrell University of Beauty Arts & Science