Kinyah Williams
Far Rockaway
Summary
Customer Service Professional with extensive experience in handling customers in a diverse setting, including retail management and training expertise. Energetic and reliable individual, dedicated to providing outstanding service. Friendly, upbeat, and approachable personality. Looking for an opportunity to work as security guard. I am confident in my ability to contribute to your team.
Overview
6
6
years of professional experience
Work History
Security Officer
Mulligan Security Corp
03.2023 - 03.2025
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Security Officer
Madison Security Group Inc
05.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Guard
Allied Universal Security Services
09.2021 - 05.2022
- Directing people to correct locations.
- Patrolling and checking fire exits.
- De-escalate situations.
- Monitoring building inside and outside as per the cc TV.
- Answering phones
- Filling our reports
Manager
Chuck E Cheese
07.2019 - 08.2021
- Make daily decisions that involve time management, staff scheduling, and support, and uphold product quality, cleanliness, and other company standards.
- Build sales and maximize profits by effectively recruiting, training, developing, and communicating company and guest expectations to the entire team.
- Coach, teach and motivate the team to maintain high-quality guest service and safety.
- Exercise good business skills and judgement in cost control procedures, financial accounting inventory levels, and labor management.
Education
High School Diploma -
New visions Aim Charter High School
06.2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
Timeline
Security Officer
Mulligan Security Corp
03.2023 - 03.2025
Security Officer
Madison Security Group Inc
05.2022 - 02.2023
Security Guard
Allied Universal Security Services
09.2021 - 05.2022
Manager
Chuck E Cheese
07.2019 - 08.2021
High School Diploma -
New visions Aim Charter High School
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