Kinyeta Tatum
Kalamazoo
Summary
I'm a dynamic Patient Registration Technician at Family Health Center with the ability to enhance patient experiences through effective communication and appointment scheduling. Hardworking and passionate with strong organizational skills eager to secure an entry-level Community Health Worker position. Ready to help my team achieve company goals while gaining skills/knowledge for my future career.
Overview
7
7
years of professional experience
Work History
Patient Registration Technician
Family Health Center, Inc.
09.2024 - Current
- Processed patient registrations and updated electronic health records efficiently.
- Verified insurance information to ensure accurate billing and coding.
- Communicated with patients to schedule appointments and address inquiries promptly.
- Collaborated with healthcare providers to streamline patient intake procedures.
- Provide entrepreneurship for other ethnicities.
Sales Associate
Speedway
01.2022 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of store displays to promote products effectively.
- Collaborated with team members to execute promotional events, driving increased foot traffic.
Direct Support Professional
Residential Opportunities
05.2023 - 04.2024
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Developed personalized care plans in collaboration with multidisciplinary teams to address unique client needs.
- Provided emotional support and companionship, fostering positive relationships and trust with clients.
- Documented client progress meticulously, ensuring accurate records for ongoing assessments and evaluations.
Dietary Aide
Touchpoint Support Services
07.2022 - 12.2023
- Prepared and served nutritious meals following dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nursing staff to ensure proper food intake for residents with special dietary needs.
- Monitored inventory levels and restocked supplies to meet operational demands efficiently.
Coach Operator
Indian Trails
06.2018 - 03.2020
- Operated motor coaches safely and efficiently across designated routes.
- Ensured compliance with traffic regulations and safety protocols.
- Maintained vehicle cleanliness and performed routine inspections.
- Assisted passengers with boarding, luggage handling, and inquiries.
- Documented daily operations, including mileage, fuel usage, and incidents.
- Collaborated with dispatch to optimize route scheduling and efficiency.
Education
No Degree - Criminal Justice
Kalamazoo Valley Community College
Kalamazoo, MI06-2027
High School Diploma -
Arthur Hill High School
Saginaw, MI01-2006
Skills
- Patient registration
- Electronic health records
- Insurance verification
- Appointment scheduling
- Epic System
- Teams
- Microsoft
- Customer service
- Emotional support
- Client documentation
- Team collaboration
- Communication skills
- HIPAA compliance
- Patient confidentiality
- Phone etiquette
- Multitasking
Timeline
Patient Registration Technician
Family Health Center, Inc.
09.2024 - Current
Direct Support Professional
Residential Opportunities
05.2023 - 04.2024
Dietary Aide
Touchpoint Support Services
07.2022 - 12.2023
Sales Associate
Speedway
01.2022 - Current
Coach Operator
Indian Trails
06.2018 - 03.2020
No Degree - Criminal Justice
Kalamazoo Valley Community College
High School Diploma -
Arthur Hill High School