Kiona Allen
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic and adaptability . Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
Central Virginia Correctional For Women
10.2021 - Current
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained clear and open communications with facility areas to support safe operations.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Conducted routine and emergency head counts.
- Conducted internal security checks to ascertain inmate safety.
- Maintained appropriate control, security and well-being over those detained.
Cashier
Walmart
04.2018 - 11.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Manchester High School
Midlothian, VASkills
- First Aid and CPR Certified
- Customer Service
- Problem Solving
- Incident Reporting
Education and Training
Certified Nursing Assistant License
Certification
CPR Certification
Timeline
Correctional Officer
Central Virginia Correctional For Women
10.2021 - Current
Cashier
Walmart
04.2018 - 11.2020
High School Diploma -
Manchester High School
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