Kiona Arrington
Chandler,AZ
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Hostess
Grassroots Kitchen And Tap
10.2025 - Current
- Greeted and welcomed guests upon arrival to create a positive first impression.
- Managed seating arrangements to optimize guest flow and improve overall dining experience.
- Communicated guest needs and special requests to servers to enhance service quality.
- Coordinated with kitchen staff for timely food delivery, ensuring guest satisfaction.
- Maintained cleanliness of the host stand and dining area for a welcoming environment.
Registered Behavior Technician
Polaris Academy
07.2024 - 01.2026
- Utilized de-escalation techniques to prevent maladaptive behavior escalation, ensuring safety for staff and clients.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Reinforced therapeutic alternatives and coping mechanisms to effectively manage clients' challenging behaviors.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Mentored aspiring Registered Behavior Technicians in best practices and treatment protocol adherence.
Server
Doubletree by Hilton
01.2024 - 06.2024
- Managed high-volume dining periods, ensuring efficient service through effective time management and multitasking.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Developed strong relationships with regular customers, enhancing their overall dining experience. with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Registered Behavior Technician
Hopebridge
01.2023 - 01.2024
- Collaborated with BCBA's to develop effective treatment plans, leading to enhanced client progress.
- Supported children with autism through tailored behavioral interventions, resulting in improved daily living skills.
- Facilitated communication with families, creating a supportive and informed environment for clients.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Hostess/Food Expo/Server
The Broken Yolk Cafe
09.2021 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Delivered food orders promptly and courteously.
- Streamlined order delivery by efficiently transporting completed orders from kitchen to tables, enhancing guest satisfaction.
- Maintained composure in high-pressure situations during peak hours, ensuring smooth service and positive guest experiences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Onboarded new staff in hosting and expo duties, promoting teamwork and ensuring consistent service quality.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Education
Associate's - Applied Science in Nursing
Chandler-Gilbert Community College
Gilbert, AZ 08.2024 - 02.2026
High School Diploma -
Red Mountain High School
Mesa, AZSkills
- Time management
- Attention to detail
- Conflict resolution
- Customer service
- Food running
- Food safety
- Effective multitasking
- Point of sale systems
Timeline
Hostess
Grassroots Kitchen And Tap
10.2025 - Current
Associate's - Applied Science in Nursing
Chandler-Gilbert Community College
08.2024 - 02.2026
Registered Behavior Technician
Polaris Academy
07.2024 - 01.2026
Server
Doubletree by Hilton
01.2024 - 06.2024
Registered Behavior Technician
Hopebridge
01.2023 - 01.2024
Hostess/Food Expo/Server
The Broken Yolk Cafe
09.2021 - 01.2023
High School Diploma -
Red Mountain High School