Kira Alam
Moreno Valley,CA
Summary
Experienced Pharmacy Technician with over 18 years at Walmart, specializing in operational efficiency, training, and customer service. Demonstrated leadership in workflow management and inventory control, contributing to enhanced pharmacy performance. Aiming to leverage expertise in a Pharmacy Operations Manager role to improve compliance and patient safety.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart Pharmacy
Riverside, California
12.2006 - Current
- Directed daily operations for high-volume retail pharmacy as senior technician.
- Monitored workflow prioritization to enhance efficiency in drop-off, data entry, fill, production, and pick-up.
- Resolved technical issues while guiding new staff on system navigation and policy adherence.
- Trained and evaluated new hires to meet compliance and performance standards.
- Mentored PTCB candidates, achieving successful certification outcomes.
- Enforced Walmart SOPs and safety protocols to support Pharmacist-in-Charge across teams.
- Managed inventory processes, reducing out-of-stock occurrences and expired stock.
- Coordinated with vendors to ensure timely product availability and restocking.
Pharmacy Technician Intern
Lakewood Regional Medical Center
Lakewood, California
06.2006 - 10.2006
- Prepared IV admixtures, TPNs, and sterile products following aseptic techniques and USP 797 standards.
- Supported medication distribution and inventory management for inpatient care units.
- Maintained sterile compounding environment by sanitizing IV room, hoods, and equipment.
Education
Bachelor of Science - Health Care Administration
Purdue Global University
West Lafayette, IN10-2024
Associate of Science - Math And Science
Riverside City College
Riverside, CA06-2011
Pharmacy Technician Certification
Southeast Regional Occupational Program (ROP)
Cerritos, CASkills
- Critical thinking and analysis
- Customer service and support
- Team collaboration
- Time management
- Leadership
- Effective communication
- Diversity and inclusion
- Inventory management
- Prescription processing and aseptic techniques
- Safety compliance
- Workflow optimization
- Issue resolution
- Medication delivery
- Training development
- Quality assurance
- Customer relationship management
Certification
• Licensed Pharmacy Technician – California
• Pharmacy Technician Certification Board (PTCB)
• Medical Core / Medical Terminology - Southeast Regional Occupational Program (ROP)
• Pharmacy Technician Certification Board (PTCB)
• Medical Core / Medical Terminology - Southeast Regional Occupational Program (ROP)
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
12.2006 - Current
Pharmacy Technician Intern
Lakewood Regional Medical Center
06.2006 - 10.2006
Bachelor of Science - Health Care Administration
Purdue Global University
Associate of Science - Math And Science
Riverside City College
Pharmacy Technician Certification
Southeast Regional Occupational Program (ROP)