Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Intelligence Analyst position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
06.2020 - Current
Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Ensured medication safety with thorough verification of prescription orders and drug interactions.
Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Managed insurance billing and claims processing, streamlining reimbursement process for patients and pharmacy.
Performed regular audits to maintain compliance with state regulations and company policies.
Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Corporate Security Intelligence Analyst Intern
Bristol Myers Squibb
04.2023 - 10.2023
Enhanced team efficiency by streamlining intelligence data collection methods.
Supported the development of comprehensive threat assessments for better decision making.
Analyzed complex datasets to identify patterns and trends in global security threats.
Collaborated with multidisciplinary teams to provide timely and accurate intelligence products.
Provided actionable insights by conducting thorough research on emerging geopolitical issues.
Contributed to the optimization of analytical processes, reducing overall time spent on repetitive tasks.
Developed tailored briefings for senior leadership, enhancing their understanding of critical security concerns.
Evaluated open-source information sources to assess their reliability and relevance for specific intelligence requirements.
Conducted detailed risk assessments, weighing potential threats against available resources and countermeasures.
Market Intelligence Analyst Team Lead
Mercyhurst University Innovation Entente Lab
01.2022 - 05.2023
Enhanced market intelligence capabilities by implementing advanced data analytics tools and techniques.
Managed a team of three student analysts, editing their client deliverables and providing presentation feedback as needed.
Streamlined research processes for improved efficiency, resulting in timely delivery of high-quality reports.
Identified new market opportunities through comprehensive competitor analysis, leading to increased revenue growth.
Developed customized market intelligence dashboards, providing stakeholders with real-time insights into industry trends and developments.
Supported strategic decision-making by conducting in-depth analyses of key performance indicators and emerging trends in target markets.
Optimized data collection methodologies, ensuring accurate and reliable insights for business development efforts.
Conducted thorough SWOT analyses, aiding management in identifying potential risks and opportunities within the competitive landscape.
Designed and executed primary research initiatives, gathering valuable insights from customers, prospects, and industry experts.
Improved forecasting accuracy by integrating historical sales data with predictive modeling techniques.
Monitored consumer sentiment towards products using social media listening tools, enabling rapid identification of potential issues or trends requiring attention from management teams.
Developed and maintained a comprehensive understanding of the regulatory environment, ensuring compliance with industry standards and best practices.
Collaborated with stakeholders to identify business needs and data sources.
Developed customized reports, summarizing and presenting data in visually appealing format.
Intern
Blackbird.AI
08.2022 - 12.2022
Annotated large amounts of data for machine learning purposes.
Trained AI to recognize the nuances of human-generated internet content.
Education
Bachelor of Arts - Intelligence Studies
Mercyhurst University
Erie, PA
12.2023
Skills
Problem-Solving Skills
Manual and Automated Medication Dispensing
Risk Analysis
Threat Detection
Intelligence Gathering
Threat Assessment
Strong Critical Thinking Capabilities
Data Collection
Research and Analysis
Quality Assurance Controls
Professional Verbal, Interpersonal, and Written Communication
Analytical Skills
Open Source Intelligence
Database Management
Geopolitical Awareness
Intelligence Surveillance
Accomplishments
As a high school student I participated in Pennsylvania Free Enterprise Week, in which I was exposed to different business simulations real entrepreneurs would likely face when building a product/business. As a result I learned how to meet and quickly create working relationships with others, as well as how to create new and good ideas from scratch.
As a college student, I worked on a special project, as part of my graduation requirement, for Erie Insurance Group's Market Intelligence team concerning questions about emerging technologies in the insurance industry.
Assistant Department Manager at Max Retail Stores-A Division Of Lifestyle Int. Pvt.LtdAssistant Department Manager at Max Retail Stores-A Division Of Lifestyle Int. Pvt.Ltd