Kira Dyer-Stewart
Yonkers,NY
Summary
Results-driven learner with a passion for continuous improvement and academic excellence. Seeking to pursue a graduate degree from the York College Occupational Therapy program to advance knowledge and serve the community. Reliable and flexible, with strong skills in critical thinking and collaboration.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Representative
Hospital For Special Surgery
06.2023 - Current
- Comply with standard HIPAA policies and procedures regarding patient information and confidentiality
- Help patients understand their insurance policies over the phone, email, and/or mail
- Complete assigned projects from management while managing daily work queues
- Address underpaid/denied claims and follow up with insurance companies, averaging 50 accounts a day
- Manage credit balances to include reviewing and resolving payment application errors
- Facilitate smooth audits through meticulous record-keeping and prompt provision of requested documentation
Health Information Management Specialist
Orthopedics Associates of Dutchess County
07.2022 - 06.2023
- Helped 30-40 patients a day at the front desk and over the phone with medical records requests
- Entered patient information into the facility's financial system for registration and reimbursement
- Reviewed and indexed protected health information to an electronic medical records system
- Fulfilled amendment requests of medical records for proper reimbursement and compliance
- Communicated with physicians to clarify documentation or obtain specific patient information using the query process
Pediatric Rehabilitation Technician
KidAbilities
06.2017 - 08.2017
- Supported occupational therapists during pediatric treatment sessions in the therapy gym when requested
- Sanitized and organized therapeutic equipment and toys throughout the day
- Assisted in assessing handwriting legibility to support developmental progress
- Completed administration tasks to support operations within the office
- Followed standard guidelines for customer service and patient care
- Supported patients during occupational therapy sessions, providing encouragement and motivation for continued progress
Education
CUNY York College - Pre-Occupational Therapy
Undergraduate
Queens, NY01-2028
Dutchess Community College - Psychology
Undergraduate
Poughkeepsie, NY01.2018
SUNY Oneonta - General Studies
Undergraduate
Oneonta, NY01.2017
Skills
- Electronic Health/Medical Records
- Medical coding
- Patient care
- Therapy equipment
- Problem-solving
- Communication
- Comprehension
- Detail oriented
- Audit procedures
- Teamwork and collaboration
- Customer service
Internship
Occupational Therapy Intern
KidAbilities - Hawthorne, NY
01/2017 - 06/2017
- Shadowed pediatric occupational, physical, and speech therapists during patient treatment
- Logged a journal of observational notes
Timeline
Accounts Receivable Representative
Hospital For Special Surgery
06.2023 - Current
Health Information Management Specialist
Orthopedics Associates of Dutchess County
07.2022 - 06.2023
Pediatric Rehabilitation Technician
KidAbilities
06.2017 - 08.2017
CUNY York College - Pre-Occupational Therapy
Undergraduate
Dutchess Community College - Psychology
Undergraduate
SUNY Oneonta - General Studies
Undergraduate
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