Kira Flynn
Relocating To Bluffdale,UT
Summary
Experienced spa professional with a passion for providing exceptional customer service and creating memorable experiences, and improving their day to day life for Guest.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
SPA SPECIALIST
Marriott
07.2023 - Current
- Warmly welcomed over 100 guests per shift, coordinated check-in, and properly collected payment methods up to Forbes standards
- Operated Phone reservations, and facilitated over 30 calls a day, with clients
- Improved efficiency by implementing tailored solutions for unique client needs.
- Conducted detailed analysis to identify and resolve complex issues.
- Maintained an organized, clean, professional work space and waiting area
- Provided excellent customer service with a helpful and friendly attitude
CREW MEMBER
Dunkin Donuts
08.2022 - 07.2023
- Operated Drive through services including taking orders, handling payment, and food delivery in a prompt but friendly manner
- Mastered POS systems to handle payments ranging from $3,000 to $5,000 per shift
- Prepared raw food materials to cook over30 menu items to feed 1000-3000 customers/day
- Provided customer service that resulted in many high compliments from customers
- Trained many members of the team, who are now exceptional workers, and work across many locations within Arizona
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Laser Certification -
SAA Laser Institute
Mesa, Arizona06.2023
High School Diploma - undefined
Dobson High School
Mesa, Arizona05.2022
Esthetician License - undefined
East Valley Institute Of Technology
Mesa, Arizona05.2022
Skills
- Active Listening
- Communication
- Quick Learning
- Time Management
- Team Working
- Typing
- Math
- Customer service
- Problem solving
- Documentation skills
LANGUAGES
English | Native
Timeline
SPA SPECIALIST
Marriott
07.2023 - Current
CREW MEMBER
Dunkin Donuts
08.2022 - 07.2023
High School Diploma - undefined
Dobson High School
Esthetician License - undefined
East Valley Institute Of Technology
Laser Certification -
SAA Laser Institute
Similar Profiles
Andrew OsborneAndrew Osborne
Banquet Server at MarriottBanquet Server at Marriott
Tomiya GreenTomiya Green
Front Desk Receptionist at MarriottFront Desk Receptionist at Marriott
Katie VitoKatie Vito
Front Desk Receptionist at MarriottFront Desk Receptionist at Marriott