JIRA/Monday
Hi, I’m
Kira Franklyn
Systems Analyst
Alexandria,VA
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Systems Analyst with over 8 years experience engaging with stakeholders of all levels to facilitate requirements gathering and document as-is and to-be processes. Experienced in QA, user acceptance testing (UAT), and defect resolution. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
7
years of professional experience
2
years of post-secondary education
Work History
WDC SolarWashington DC, DC
Systems Analyst
01.2022 - Current
Job overview
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Discovered root causes of problems and identified appropriate solutions.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Presented business leaders with ROI estimations to drive project planning.
TechSparqPortland, OR
Business Systems Consultant
10.2021 - Current
Job overview
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Provided personalized business consulting and overhauled services to strengthen client success.
- Devised strategies to improve organization efficiency and optimize group management.
Ralph LaurenNew York, NY
Product Development Manager/Systems Analyst
08.2015 - 02.2020
Job overview
- Developed and presented business plans and justification for new business opportunities and new products.
- Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
- Advised company leaders on internal procedures needed in key initiative meetings to increase engagement, innovation, performance and productivity internally.
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
- Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
AeropostaleNew York, NY
PLM Systems Administrator
09.2013 - 06.2015
Job overview
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Detailed upcoming software upgrades and system sprints to team members.
- Created patches and solutions to fix bugs in existing applications.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Contributed to development, administration and testing of disaster recovery plans.
Education
Fashion Institute of TechnologyNew York, NY
Bachelor of Arts from Fashion Design, Concept Design
02.2001 - 07.2003
Skills
Research and analysis
Software
QMS/PLM
SAP
AWS
CRM
Microsoft 365/Azure
Adobe Suite
Integrateio
Accomplishments
- Made recommendations to increase ROI of technological expenditures by $1.7 million.
- Refocused Marketing, Production, and Design teams to meet changing consumer demands bringing in 82% of revenue objective in 1 year and 6 months.
- Achieved shorter concept to commercialization timelines by introducing Browzwear and integrating into PLM. Decreasing production time from 6 months to 6 weeks.
- Supervised team of 5 staff members.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Systems Analyst
WDC Solar
01.2022 - Current
Business Systems Consultant
TechSparq
10.2021 - Current
Product Development Manager/Systems Analyst
Ralph Lauren
08.2015 - 02.2020
PLM Systems Administrator
Aeropostale
09.2013 - 06.2015
Fashion Institute of Technology
Bachelor of Arts from Fashion Design, Concept Design
02.2001 - 07.2003
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