Kira Hill
Patoka,Indiana
Summary
Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Deaconess Hospital
06.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and validated patient demographics and insurance information.
Team Member
Toyota Motor Manufacturing Indiana
06.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH05.2026
Bachelor of Science - Psychology
Oakland City University
Oakland City, IN05.2025
High School Diploma -
Princeton Community High School
Princeton, IN05.2021
Skills
- EMR
- Front Desk Operations
- Specialist Referrals
- Medical Terminology
- Production Knowledge
- Handling Raw Materials
- Forklift Operation
- Materials Handling
Certification
- Basic Life Support certified - May 2023
Timeline
Patient Access Specialist
Deaconess Hospital
06.2023 - Current
Team Member
Toyota Motor Manufacturing Indiana
06.2022 - 05.2024
Bachelor of Science - Psychology
Southern New Hampshire University
Bachelor of Science - Psychology
Oakland City University
High School Diploma -
Princeton Community High School
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