KIRA MARTINSON
Gillette,WY
Summary
Motivated and dedicated professional with a natural talent for organization, seeking an entry-level Marketing Assistant position. Enthusiastic about showcasing abilities and making a valuable impact as part of a dynamic team to drive the achievement of company objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Title Clerk
Quality Auto LLC
2021.03 - Current
- Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
- Streamlined workflow for title processing and delivery through Google Sheets.
- Increased team efficiency through cross-training initiatives, fostering a versatile workforce capable of handling multiple responsibilities within the department.
- Improved record-keeping accuracy, meticulously organizing physical and digital files for easy retrieval.
- Manage approximately 30 incoming calls a day, with multi-tasking completing title packets accurately.
Receptionist
Gillette Workforce
2020.04 - 2020.06
- Greeted visitors, assessed needs and directed to appropriate personnel
- Answered and directed over 100 customer calls a day using multi-line phone
- Directed clients to appropriate staff to provide personalized assistance
- Received, dispersed and shipped packages and mail
Freight Broker
Carps Logistics
2018.09 - 2020.11
- Responded accurately and efficiently to over 50 daily requests
- Reported delays, accidents, or other traffic and transportation situations
- Double checked shipments according to client orders
- Negotiated rates based on current market trends
- Determined shipping methods, prepared bills of lading, and invoices
- Earned reputation for good attendance and hard work
Optician
Wal-Mart Inc
2014.05 - 2018.09
- Scheduled appointments, and verified insurance coverage
- Assisted with preliminary testing, and performed diagnostic evaluations for approximately 10 people a day
- Measured and documented vision, tested eye function and prepared examination rooms
- Taught clients proper contact procedures and care
- Maintained accurate patient records and prescriptions
- Worked to drive company revenue and meet customer needs
Cash Office Associate
Wal-Mart Inc
2014.05 - 2018.09
- Maintained inventory levels and informed supervisor of shortages or trends of changing demand
- Participated in end-of-shift accounting procedures to document handling of revenues
- Communicated with managers to replenish supply of cash on hand
- Reconciled cash variance reports, tracked overages and shortages
- Complied reports and compared against past variances to isolate and address possible causes
Service Desk Associate
Wal-Mart Inc
2014.05 - 2018.09
- Managed customer complaints and rectified issues to complete satisfaction
- Exceeded productivity targets by handling every interaction professionally
- Processed and issued money orders, managed returns and exchanges for over 50 people a shift
- Trained new employees in procedures and policies to maximize team performance
- Cross-trained as cashier and customer service manager roles to provide skilled back-up
Education
High School Diploma -
Buffalo High School
Buffalo, Wyoming05.2013
Associate of Science - Gillette Wyoming
Gillette College
Gillette, WYSkills
- PC and Data Entry Proficient
- Relationship Building
- Administrative Support
- Content Creation
- Deadline Management
- Basic Skills in Canva
- Ability to Adapt and Learn
Certification
- Aaron Dey- Former Manager
(307)689-0480
- Jamie Spiker- Friend/ Former Co-Worker
(307)680-2997
- Kay Guire- Friend/ Former Co-Worker
(307)660-4456
Timeline
Title Clerk
Quality Auto LLC
2021.03 - Current
Receptionist
Gillette Workforce
2020.04 - 2020.06
Freight Broker
Carps Logistics
2018.09 - 2020.11
Optician
Wal-Mart Inc
2014.05 - 2018.09
Cash Office Associate
Wal-Mart Inc
2014.05 - 2018.09
Service Desk Associate
Wal-Mart Inc
2014.05 - 2018.09
High School Diploma -
Buffalo High School
Associate of Science - Gillette Wyoming
Gillette College
- Aaron Dey- Former Manager
(307)689-0480
- Jamie Spiker- Friend/ Former Co-Worker
(307)680-2997
- Kay Guire- Friend/ Former Co-Worker
(307)660-4456
Similar Profiles
Rafal BobinskiRafal Bobinski
Self-Employed Car Sales/Towing at All Quality Auto Sales LLCSelf-Employed Car Sales/Towing at All Quality Auto Sales LLC
Ashly Monique TorresAshly Monique Torres
Manager Generalist at Quality Auto Electric & Complete Auto RepairManager Generalist at Quality Auto Electric & Complete Auto Repair
Andrew MylesAndrew Myles
Vehicle Mechanic at Quality Auto ServiceVehicle Mechanic at Quality Auto Service