Kira O. Blalock-Shephard
SLIDELL
Summary
Dynamic and adaptable professional with extensive experience at Honda of Slidell, excelling in vehicle maintenance and customer service. Proven ability to solve complex problems and operate equipment efficiently. Recognized for strong teamwork and effective communication skills, ensuring high-quality service and safety in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Construction Laborer
NGSHEP PRIVATE CONTRACTOR
New Orleans
05.2017 - Current
- Clean and prepare construction sites by removing debris and possible hazards.
- Load or unload building materials to be used in construction.
- Assist others with tasks and help in any way.
- Assisted in site preparation and cleanup for construction projects.
- Followed safety protocols to maintain a safe work environment.
- Loaded and unloaded materials from trucks and storage areas.
- Collaborated with team members to complete tasks efficiently.
- Carried tools and equipment between job sites as required.
Lube Technician
HONDA OF SLIDELL
Slidell
- Current
- Completes automotive maintenance and repair tasks.
- Keeps a vehicle lubricated so that it runs properly when it leaves the shop.
- Changes oil, filters and rotates tires and among other tasks.
- Maintained cleanliness and organization of the service area and tools.
- Assisted technicians with vehicle inspections and minor repairs as needed.
- Communicated service recommendations to customers clearly and effectively.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Attended regular training sessions to stay up-to-date with industry standards.
Ramp Agent
MSY (GAT) AIRPORT
Kenner
- Load, unload and move baggage and cargo around an airport, both landside and airside (before and after the security boundary).
- Carry out inspections, hazard checks and operate equipment such as stairs and bridges.
- Operated ground support equipment for efficient ramp operations.
- Followed safety protocols to ensure secure working environment on the tarmac.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Tagged and wrote identifying information on containers, boxes and cargo.
Hostess/Busser/To-Go
TEXAS ROAD HOUSE
Slidell
- Greet and seat guests, manage reservations and waitlists, and ensure a smooth dining experience.
- Cleaning and resetting tables, clearing dirty dishes, and maintaining the cleanliness of the dining room.
- Maintained cleanliness of dining area and entrance.
- Handled guest inquiries and resolved concerns professionally.
- Collaborated with team members to enhance guest experience.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Education
Highschool Diploma - Career Readiness, Agriscience, Horticulture, Livestock, Meat Processing, SAE, Customer Service and Principles of Business
Pearl River High School
Pearl River, Louisiana04.2022
Skills
- Complex problem solving
- Judgment and Decision making
- Fluent with Computer Operation
- Great Teamwork skills
- Aircraft Experience
- Construction Site Experience
- Fast-Pace Work Environment Experience
- Multitasking
- Equipment operation
- Team collaboration
- Time management
- Problem resolution
- Customer service
- Attention to detail
- Effective communication
- Task coordination
- Vehicle inspections
- Material handling
- Painting techniques
- Training participation
- Adaptability in roles
- Electrical wiring
- Worksite safety
- Physical stamina
- Construction site safety
Awards
- WORKKEYS - National Career Readiness
- Microsoft PowerPoint 2013
- Customer Service and Sales
- Louisiana Microenterprise
- First Aid/CPR/AED CERT.
- Safety and Pollution Prevention
- Boaters & Hunters Education Graduate
- Louisiana Meat Processing
Coursework
- Career Readiness
- Agriscience
- Horticulture
- Livestock
- Meat Processing
- SAE
- Customer Service
- Principles of Business
Timeline
Construction Laborer
NGSHEP PRIVATE CONTRACTOR
05.2017 - Current
Lube Technician
HONDA OF SLIDELL
- Current
Ramp Agent
MSY (GAT) AIRPORT
Hostess/Busser/To-Go
TEXAS ROAD HOUSE
Highschool Diploma - Career Readiness, Agriscience, Horticulture, Livestock, Meat Processing, SAE, Customer Service and Principles of Business
Pearl River High School