Kira Olsen
Naknek
Summary
Dynamic professional with extensive experience in front-desk management at Camai Community Health Center. Proven ability in patient scheduling and records management, ensuring HIPAA compliance while delivering exceptional customer assistance. Recognized for effective communication skills and maintaining a smooth clinic operation, contributing to a positive patient experience.
Overview
6
6
years of professional experience
Work History
Clinic Receptionist
Camai Community Health Center
Naknek
05.2025 - Current
- Facilitated smooth clinic operations by checking patients in and out, verifying insurance coverage, and collecting copays.
- Accurately entered data into computer systems to update patient accounts, while ensuring confidentiality in line with HIPAA guidelines.
- Provided essential administrative support, including photocopying, filing, faxing, and emailing documents.
Patient Service Representative
Central Peninsula Hospital
Soldotna
11.2024 - 05.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained a steady working environment while communicating with colleagues.
School Secretary
Bristol Bay Borough School District
Naknek
08.2023 - 05.2024
- Managed student records, including attendance and grades, while overseeing daily office operations such as filing, ordering supplies, and scheduling repairs.
- Delivered administrative support to the principal, teachers, students, and other school personnel.
- Assisted with special projects and various duties as needed, including printing important documents and teachers' class paperwork.
Cashier
Uptown Dogs
Naknek
05.2019 - 05.2020
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
Education
Business Marketing -
Fort Lewis College
Durango, CO01.2023
Highschool Diploma -
Bristol Bay Borough School District
Naknek, AK05.2022
Skills
- Records management
- Patient scheduling
- Communication skills
- Payment processing
- Customer assistance
- Sanitation and cleaning
- Front desk management
- HIPAA compliance
Timeline
Clinic Receptionist
Camai Community Health Center
05.2025 - Current
Patient Service Representative
Central Peninsula Hospital
11.2024 - 05.2025
School Secretary
Bristol Bay Borough School District
08.2023 - 05.2024
Cashier
Uptown Dogs
05.2019 - 05.2020
Business Marketing -
Fort Lewis College
Highschool Diploma -
Bristol Bay Borough School District
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