Kira Slater
Wilmington,NC
Summary
Reliable Shift Leader with 3 years in the restuarant industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
Work History
Shift Lead
Crumbl Cookies
06.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Shift Manager
Jimmy John's
05.2020 - 08.2023
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Bachelor of Arts - Sports, Tourism, And Recreation
University of North Carolina At Wilmington
Wilmington, NC07.2025
Associate of Arts -
Wilmington Early College High School
Castle Hayne, NC05.2023
Skills
- Customer Loyalty
- Safe Work Practices
- Operation Monitoring
- Restaurant Operation
- POS Inventory System Operation
- Effective Listening and Communication
- POS Transactions
Additional Information
I also volunteered at both New Hanover County Sheriffs Office and Coastal Therapeutic Riding which allowed me to work with children, the community, and professionals. I kept operations running smoothly and allowed for a fun environment.
Timeline
Shift Lead
Crumbl Cookies
06.2021 - Current
Shift Manager
Jimmy John's
05.2020 - 08.2023
Bachelor of Arts - Sports, Tourism, And Recreation
University of North Carolina At Wilmington
Associate of Arts -
Wilmington Early College High School
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