Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Kira Slater

Wilmington,NC

Summary

As a second-semester senior at UNCW, I've learned quite a bit about marketing, managing hotels and restaurants, and leadership, but I am continuously working on myself and striving to learn more and gain new experiences. I will be graduating in the Spring of 2025 with my Bachelor's in tourism, recreation, and sports management with a concentration in hospitality management.

Overview

5
5
years of professional experience

Work History

Shift Lead / Training Coach

Crumbl Cookies
06.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.

Shift Manager

Jimmy John's
05.2020 - 08.2023
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Education

Bachelor of Arts - Sports, Tourism, And Recreation

University of North Carolina At Wilmington
Wilmington, NC
07.2025

Associate of Arts -

Wilmington Early College High School
Castle Hayne, NC
05.2023

Skills

  • Customer Loyalty
  • Safe Work Practices
  • Operation Monitoring
  • Restaurant Operation
  • POS Inventory System Operation
  • Effective Listening and Communication
  • POS Transactions

Additional Information

I also volunteered at both New Hanover County Sheriffs Office and Coastal Therapeutic Riding which allowed me to work with children, the community, and professionals. I kept operations running smoothly and allowed for a fun environment.

Accomplishments

Coordinated donations not-for-profit with the Azalea festival while working at Crumbl Wilmington.

Timeline

Shift Lead / Training Coach

Crumbl Cookies
06.2021 - Current

Shift Manager

Jimmy John's
05.2020 - 08.2023

Bachelor of Arts - Sports, Tourism, And Recreation

University of North Carolina At Wilmington

Associate of Arts -

Wilmington Early College High School

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Kira Slater