KIRA TRAHAN
SULPHUR,LA
Summary
Motivated professional offering a Bachelor of Science in Mass Communication . Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
3
3
years of professional experience
Work History
Authorization Specialist
Lake Charles Memorial Health System
07.2022 - Current
- Reviewed authorization requests for accuracy and completeness.
- Researched patient eligibility, coverage information, and benefit levels.
- Verified insurance authorizations with payers via telephone or web-based systems.
- Coordinated communication between providers, patients, payers, and other departments as needed.
- Processed prior authorization requests in accordance with departmental guidelines.
- Tracked authorization statuses using electronic databases or manual filing systems.
Patient Access Representative
Lake Charles Memorial Hospital
06.2021 - 07.2022
- Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Used sliding payment scale to assess fair charges for patient healthcare.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Communicated financial obligations to patients and collected fees at time of service.
Receptionist
Fantastic Sams
05.2020 - 08.2020
- Scheduled appointments
- Greeted clients & visitors & connected them with the appropriate stylist
- Entered customer or appointment information into the company database
- Managed documents & records
- Managed paper correspondence & phone calls
- Managed office supply inventory
Education
Bachelor of Science - Mass Communication
McNeese State University
Lake Charles, LA05.2021
Skills
- Customer Service
- Database Search and Data Entry Skills
- Appointment Scheduling
- Phone and Email Etiquette
- Multitasking and Organization
- Financial Procedures Adherence
- Insurance Company Knowledgeable
- Registration and Scheduling
- Microsoft Office
- Data Entry
- Authorizations Knowledge
- Medical Terminology Knowledge
Timeline
Authorization Specialist
Lake Charles Memorial Health System
07.2022 - Current
Patient Access Representative
Lake Charles Memorial Hospital
06.2021 - 07.2022
Receptionist
Fantastic Sams
05.2020 - 08.2020
Bachelor of Science - Mass Communication
McNeese State University
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