Kira Young
Anchorage,AK
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to resolve issues effectively while enhancing client satisfaction. Strong focus on teamwork and adaptability, ensuring smooth operations and successful outcomes. Skilled in strong verbal and written communication, as well as conflict resolution, with a calm and approachable demeanor. Experienced in adapting to diverse environments and accommodating for individualized needs of others.
Overview
6
6
years of professional experience
Work History
Paraprofessional
Anchorage School District
08.2024 - Current
- Supported individualized education plans by assisting students with diverse learning needs.
- Assisted in the administration of assessments and documentation of student achievements.
- Adapted learning resources to accommodate varying levels of student abilities and interests.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Front of House Cashier
Moose's Tooth
05.2024 - Current
- Provided exceptional customer service, consistently receiving positive feedback from patrons and management alike.
- Managed high-volume periods with ease, maintaining composure under pressure and minimizing wait times for guests.
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer complaints professionally, fostering positive relationships and repeat business.
- Assisted customers with menu selections and special requests.
Guest and Ticket Office Supervisor
Hilltop Ski Area
12.2019 - 04.2025
- Exceeded employment expectations for positions such as Rental Technician, Front of House cashier and server, Mountain Host, and Guest and Ticket Office Supervisor throughout my 5 years of employment and dedication to the workplace.
- Supported a positive work culture that prioritized teamwork, professionalism, and continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Supervised daily office operations, coordinated schedules and meetings for team members, and optimized workflow and communication to ensure efficiency in the workplace.
Education
High School Diploma -
Robert Service High School
Anchorage, AK05-2025
Skills
- Customer service and customer relations
- Effective verbal and written communication
- Critical thinking and problem resolution
- Strong work ethic
- Time management
- Safety procedures
Timeline
Paraprofessional
Anchorage School District
08.2024 - Current
Front of House Cashier
Moose's Tooth
05.2024 - Current
Guest and Ticket Office Supervisor
Hilltop Ski Area
12.2019 - 04.2025
High School Diploma -
Robert Service High School