Kira J. Karkos
Fort Worth,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Material Specialist
InterConnect Wiring
10.2023 - Current
- Implement material-related transactions in the MRP system
- Issuing & Unissuing Materials
- Perform stock take
- Comply with the requirements of the Quality Management System
- Maintain and report material inventory and keep accurate records
- Document accurately nonconforming material on reports.
- Forecasted materials replenishment levels by performing an analysis of usage, issues, and criticality.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
Learning Assistant/Assistant Teacher
Bellevue Montessori School
01.2021 - 06.2023
- Project management and process tracking
- Data Surveillance
- File management
- Client engagement and support services
- Data Surveillance
- Develop and present training
- Create, track, and execute lesson plans
- Student/classroom observation.
- Supported student learning needs and provided individualized guidance to promote academic goal achievement.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Team Member
Chick-fil-A
01.2020 - 01.2021
- Ensure excellence in client experience
- Respond/answer calls quickly and efficiently
- Ensure effective communication with team members
- Problem-solving
- Time management.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Member Service Representative/Receptionist
Planet Fitness
01.2017 - 05.2019
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Verified customer identification and documentation for compliant transactions.
- Opened customer accounts and provided deposit and withdrawal receipts.
Starbucks Team Lead/Assistant Manager
Kroger Stores
01.2014 - 01.2017
- Customer service and client engagement
- Merchandise planning
- Finance and sales management
- Staff training and development.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Personal Development Courses, Infant Toddler Course CGMS, Sexual Harassment in the Workplace, Mandated Reporter, Special Needs CGMS, Child Care Basics -
01.2023
High School Diploma -
01.2011
Skills
- Project Management
- Lean Manufacturing
- Vendor Relations
- Stock Control
- Documentation Management
- Problem Solving
- Time Management
- Data Documentation
- Analytical Thinking
- Inventory Management
References
Available upon request
Timeline
Material Specialist
InterConnect Wiring
10.2023 - Current
Learning Assistant/Assistant Teacher
Bellevue Montessori School
01.2021 - 06.2023
Team Member
Chick-fil-A
01.2020 - 01.2021
Member Service Representative/Receptionist
Planet Fitness
01.2017 - 05.2019
Starbucks Team Lead/Assistant Manager
Kroger Stores
01.2014 - 01.2017
Personal Development Courses, Infant Toddler Course CGMS, Sexual Harassment in the Workplace, Mandated Reporter, Special Needs CGMS, Child Care Basics -
High School Diploma -
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