Kira Layne Love
Panama City Beach,FL
Summary
Attentive, driven, and efficient with six years of dynamic professional experience. Strong work history in fast-paced environments has prepared me to deliver quality performance and be an effective leader. Commended for cultivating positive work relationships by cheerfully interacting with and developing team members. Integrity, honesty, and communication are core values demonstrated in daily work. I lead teams by demonstrating and delegating tasks to accomplish operational goals. Consistent career history of operations improvement, team building, and revenue increases.
Overview
5
5
years of professional experience
Work History
Graphic Designer
Carpe Diem Community Solutions
Panama City, FL
02.2023 - Current
- Work closely with President and Community Outreach/ Public Information Specialists to ensure the success of marketing and public involvement programs through visual elements and graphic designs.
- Collaborate with customers and colleagues to create high quality projects within specified time frames.
- Design and develop graphic design elements and products to create clean and consistent products.
- Collaborate with colleagues to develop their vision or ideas when creating or updating the required graphics for specific projects using Adobe Creative Suite including InDesign, Illustrator, Acrobat, and other programs as suitable.
Operations Coordinator
Red Lobster
Stillwater, OK
08.2022 - 01.2023
- Drove business profitability and growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented process improvement to shape culture and optimize procedures for higher efficiency to help reach company goals.
- Utilized effective labor model targets through forecasting business volume trends resulting in a costs savings of $9,000 annually.
- Implemented operational strategies and effectively built guest and employee loyalty.
- Proactively oversaw and evaluated quality, service, and cleanliness standards.
- Trained and evaluated staff performance.
- Controlled costs and minimized waste.
- Coached and developed over 40 employees on methods of effective salesmanship to increase gross sales by an average of 14%.
Restaurant Manager
Red Lobster
Stillwater, OK
08.2021 - 08.2022
- Led and directed team members on effective methods, operations, and procedures.
- Created and maintained an organized employee licensure system to meet company and state license requirements.
- Trained and coached employees on practices, procedures, and performance strategies to increase profitability.
- Reviewed and analyzed yearly and quarterly financial data to help identify business trends. FILL IN INFOMRATION
- Created team-building activities to engage staff in up-selling to meet our revenue targets.
- Conducted health, safety, and sanitation process evaluations.
- Acknowledged and recognized outstanding staff performance to boost team morale.
- Evaluated business operations to align workflows for optimal area coverage and guest satisfaction.
Teaching Assistant
Oklahoma State University
Stillwater, OK
01.2019 - 12.2019
- Taught a total of four American Government college-level courses for over 200 students.
- Prepared lessons according to course outline to convey required material and deepen student understanding of subject matter.
- Led courses independently with minimal oversight from professors.
- Identified trends such as groups of students missing key concepts and worked with professors to resolve concerns.
Congressional Intern
Dr. Neal Dunn, FL-2
05.2018 - 08.2018
- Identified, researched, and tracked legislative issues relevant to current public issues.
- Assisted staff with special projects and communications.
- Greeted and welcomed constituents and guests at office, offering immediate assistance, and liaising between upper office staff and general public.
- Reviewed legislative and regulatory documents, analyzed implications, and shared findings.
- Assisted other office administrators by answering phones, returning email messages, and creating distribution lists.
Education
Master of Science - Health Care Administration
Oklahoma State University
Tulsa, OK05.2021
Bachelor of Science - Political Science
Oklahoma State University
Stillwater, OK12.2019
Associate of Arts -
Gulf Coast State College
Panama City, FL05.2018
Skills
- Enthusiastic and dependable, excelling in soft skills
- Flexible and adaptable to varying circumstances while maintaining professionalism
- Efficient multi-tasker
- Proficient in Microsoft Office and Adobe Acrobat software
- Detail-oriented and committed to accuracy
- Excellent written and verbal communication
- Excel in performance improvement strategies
- Ability to multitask, work under pressure, and coordinate multiple projects simultaneously while meeting deadlines
- Experience in training and developing teams
Timeline
Graphic Designer
Carpe Diem Community Solutions
02.2023 - Current
Operations Coordinator
Red Lobster
08.2022 - 01.2023
Restaurant Manager
Red Lobster
08.2021 - 08.2022
Teaching Assistant
Oklahoma State University
01.2019 - 12.2019
Congressional Intern
Dr. Neal Dunn, FL-2
05.2018 - 08.2018
Master of Science - Health Care Administration
Oklahoma State University
Bachelor of Science - Political Science
Oklahoma State University
Associate of Arts -
Gulf Coast State College
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