Kiralie Bueno
Inwood,NY
Summary
Well-organized Clerk with demonstrated knowledge of healthcare procedures and administrative
operations in clerical environments. Experienced with insurance forms, charts and other business
correspondence. Successfully learned Spanish to better serve local immigrant populations.
Overview
15
15
years of professional experience
Work History
Certified Phlebotomist Technician
Northwell Health LIJ
New Hyde Park, NY
05.2022 - Current
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
- Prepared collection containers, needles, and other supplies needed for specimen collection.
- Prepared and packaged specimens for courier transport.
- Followed all safety protocols when handling hazardous materials.
- Performed centrifugation and specimen aliquoting for sample preparation.
Medical Clerk
Joseph P Addabbo Family Health
Arverne, NY
06.2016 - 04.2022
- Welcomed patients to facility and assisted with registration sign-in process.
- Responded to incoming department phone calls and directed callers to appropriate team members based on need.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
Pharmacy Clerk
Health Center Pharmacy
ARVERNE, NY
01.2014 - 06.2016
- Prepared medication labels with item name and quantity.
- Restocked shelves and prepared expired drugs for return.
- Supported pharmacist in preparing daily prescriptions.
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Medical Receptionist
Mason Benjamin Ophthalmologist
Woodside, NY
02.2013 - 01.2014
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Helped patients complete paperwork and explained processes and procedures.
Dispatch Clerk
Call A Head
Howard Beach, NY
01.2010 - 01.2013
- Supervised driver dispatching, route planning and vehicle tracking.
- Processed orders through company system and coordinated product deliveries.
- Answered customers' questions about available products, prices and features.
Education
CERTIFIED PLEBOTOMIST TECHNICIAN -
Access Institute (NHA)
Kew Gardens, NY10.2021
CERTIFIED EKG TECHNICIAN
ACCESS INSTITUTE (NHA)
Kew Gardens, NY11-2011
High School Diploma -
FRANKLIN K LANE HIGH SCHOOL
Brooklyn, NY06.2008
Skills
- Planning and coordination
- process improvement
- insurance billing
- Customer service
- Bilingual Spanish and English
- Work well independently
Timeline
Certified Phlebotomist Technician
Northwell Health LIJ
05.2022 - Current
Medical Clerk
Joseph P Addabbo Family Health
06.2016 - 04.2022
Pharmacy Clerk
Health Center Pharmacy
01.2014 - 06.2016
Medical Receptionist
Mason Benjamin Ophthalmologist
02.2013 - 01.2014
Dispatch Clerk
Call A Head
01.2010 - 01.2013
CERTIFIED PLEBOTOMIST TECHNICIAN -
Access Institute (NHA)
CERTIFIED EKG TECHNICIAN
ACCESS INSTITUTE (NHA)
High School Diploma -
FRANKLIN K LANE HIGH SCHOOL
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