Kiramata Warren
Ruskin,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Baypoint Towers
South Pasadena, FL
07.2021 - Current
- Assisted customers with inquiries and provided information on products.
- Processed customer orders and handled returns effectively.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints through effective communication and problem-solving.
- Ensured a clean and organized workspace to enhance the customer experience.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Some College (No Degree) -
Remington College
Houston, TXSkills
- Effective communication
- Time management
- Team collaboration
- Inbound and outbound calling
- Verbal and written communication
- Multitasking and organization
- Money handling
- Problem solving
Certification
- Certified and licensed notary
- Certified and license unarmed security officer
- Over 20 years experience in customer services ,cleaning ,and business management
- Versatile, hard-working, and motivated
Timeline
Customer Service Representative
Baypoint Towers
07.2021 - Current
Some College (No Degree) -
Remington College