Kirby Kelch

Build, Manage and Maintain a Tile Builder Builder Program for the Texas Market.

• Worked closely with owners throughout process to keep projects in line with individual visions.
• Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
• Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects (Sample Presentation) leading to positive referrals and repeat business opportunities.
• Promoted positive work environment by recognizing team achievements and addressing concerns promptly.
• Controlled costs to keep business operating within budget and increase profits.
• Accomplished multiple tasks within established timeframes.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Set up from the application to delivery of product, all new accounts for QDI. Scaled business from $0 - $3MIL in 3 years.

Maintain and Manage at the time current ATS Builder Program for the State of Texas.

Manage Builder Account Reps in D/FW, Houston, Austin/San Antonio Markets.

Product selections from Factories, Product Presentations and placements in Builder Design Centers.

Regional Manager for 8 Account Reps covering the East and West Texas Markets.

• Contributed to business growth by participating in bidding process for new projects and/or Design Centers:
• Builder Sales 2015 (8 Mil)

2018 (14 Mil)