Kirby McDonagh
Sheboygan,WI
Summary
Experienced Optometric Technician with excellent attention to detail and communication skills. Committed to helping licensed practitioners deliver top-quality care to patients. Highly competent in using industry standard equipment and instruments to conduct testing under direction of licensed optometrist.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Optician Technician
Sheboygan Family Eye Care
Sheboygan, WI
05.2021 - Current
- Trained new employees on the use of equipment used in the lab.
- Inspected finished lenses for accuracy of power and optical clarity.
- Conducted visual field tests using automated perimeters.
- Adjusted eyeglass frames to fit customers' faces accurately.
- Participated in continuing education classes related to opticianry practices.
- Maintained patient records and entered data into computer system.
- Assisted optometrists in performing eye examinations and fitting contact lenses.
- Troubleshot equipment malfunctions or technical issues related to vision care devices.
- Worked with insurance companies to submit claims.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Property Manager
Alva Keller
Milwaukee , WI
06.2016 - 05.2021
- Managed all maintenance requests from tenants in a timely manner.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Collected monthly assessments, rental fees, deposits and payments.
Bank Teller
Guardian Savings Bank
Cincinnati, Ohio
07.2003 - 05.2010
- Maintained accurate records of all financial transactions.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Educated customers about different types of banking services available at the branch.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Developed strong relationships with customers to ensure repeat business.
- Performed cash handling duties including counting currency, coins and checks.
Education
Optician Certification Training
UW Oskosh
Oshkosh, WI11-2023
Some College (No Degree) - Accounting
Brown Mackie College
Fort Thomas, KYSkills
- Insurance Verification
- Retail Sales
- Insurance Billing
- Frame Selection
- Prescription Interpretation
- Eyewear adjustment
Timeline
Optician Technician
Sheboygan Family Eye Care
05.2021 - Current
Property Manager
Alva Keller
06.2016 - 05.2021
Bank Teller
Guardian Savings Bank
07.2003 - 05.2010
Optician Certification Training
UW Oskosh
Some College (No Degree) - Accounting
Brown Mackie College
Certification
Certificate of completion Optician Certification Training
Affiliations
- I am a loving mother of two amazing teenage boys and love nothing more than spending time with them.
- I love to be outdoors and canoeing any chance I get.
- I am a dedicated hard worker and I am always striving to do better.
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