Skilled professional candidate with strong organizational skills, experience in data entry and customer service. Exceptional interpersonal and problem-solving skills. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Inova Patient Financial Services Representative
INOVA
08.2021 - Current
Researched billing errors and discrepancies to initiate corrective action.
Responded to customer inquiries and provided detailed account information.
Analyzed customer financial records to determine appropriate payment plan.
Entered client details and notes into system for interdepartmental access and review.
Documented activity in HealthQuest and TRAC and ensures that documentation is professional, appropriate, accurately depicts actions performed and is in accordance with departmental quality review standards.
Proficiently resolves complex issues through independent problem-solving and effective collaboration with team and interdepartmental members.
Maintains knowledge of payer requirements, UB-92 standards, system functionality and hospital policies and procedures.
Pipe Layer
Hopke Construction Company
09.2019 - Current
Assembled and installed underground pipe, fittings and valves of various sizes.
Checked and tested underground gas lines and pipes to verify proper functionality.
Used hand signals to direct equipment operators and alert to hazards.
Observed all safety measures and company equipment policies to prevent job site accidents.
Security Forces Officer
United States Air Force
03.2017 - 07.2019
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained precise physical and mental standard to execute tasks and goals.
Team organizing and communication skills for professional representation.
Managed confidential documents and tasks.
Accountability for self and teammates to ensure safety precautions dealing with lethal weapons and hazardous tools and machines.
Inventory management for assets worth more than $1 million.
Proficient in fingerprinting and interview processing.
Maintained perimeter, high protection, and presidential levels of security.